Process Improvement Manager

Pinterest; Pomona (CA); On-site; USD 124,000 - 177,000; Full time

Job summary

Pinterest, Inc. in Pomona, CA is seeking a Contract Process Improvement Manager to own a slice of our general mission from day one. You will drive efficiency on customer- and business-facing projects and collaborate across teams.

This role offers a growth plan with teeth, mentorship from people who care, and the flexibility baked in, empowering you to move fast while delivering tangible results.

Qualifications

• Must demonstrate customer-focused outlook and strong interpersonal skills.
• Curiosity about why Pinterest customers do what they do.
• Ability to relocate or work in Pomona with adaptability.
• Experience translating stakeholder management complexity for non-technical audiences.
• Demonstrated clarity of thought as shown in tidy documentation.

Responsibilities

• Hold Pomona vendors to the standard promised to users.
• Deliver fast-paced results aligned with broader business objectives.
• Balance independent work with contract team collaboration.
• Own a slice of Pinterest's general mission end to end.
• Coach newer manager teammates through first messy general project.

Skills

Customer-focused

Interpersonal skills

Curiosity about customers

Pomona grounding / adaptability

Stakeholder translation to non-tech

Clear documentation

Job description

This contract Process Improvement Manager role puts you at the center of projects that matter to our customers and our business. From day one you own a slice of the general mission, earn $124,000 - $177,000, and lean on 8 years to move fast.

Key Responsibilities

• Hold Pomona vendors to the standard we promised our users
• Deliver fast-paced results that align with broader business objectives
• Balance independent work with effective contract team collaboration
• Own one slice of Pinterest's general mission end to end
• Coach newer manager teammates through their first messy general project

What You'll Bring

• Customer-focused outlook with strong interpersonal skills
• Real curiosity about why Pinterest customers do what they do
• A Pomona grounding, or the adaptability to plant roots quickly
• Experience translating Stakeholder Management complexity for a non-technical audience
• Clarity of thought that shows up in tidy documentation

The craft-obsessed culture at Pinterest is what keeps our Pomona, CA team building remarkable things together. Nobody at Pinterest will hover over your shoulder; we hand you the keys and trust you to drive.

A $124,000 - $177,000 base, a growth plan with teeth, mentorship from people who care, and flexibility baked in, that is what Pinterest puts forward.