Process Improvement Lead - Growth, Mentorship, Flexible Hours

Pinterest, Inc.; Pomona (CA); On-site; USD 124,000 - 177,000; Full time

Job summary

Pinterest, Inc. in Pomona, CA is seeking a Contract Process Improvement Manager to own a slice of our general mission from day one. You will drive efficiency on customer- and business-facing projects and collaborate across teams.

This role offers a growth plan with teeth, mentorship from people who care, and the flexibility baked in, empowering you to move fast while delivering tangible results.

Qualifications

• Must demonstrate customer-focused outlook and strong interpersonal skills.
• Curiosity about why Pinterest customers do what they do.
• Ability to relocate or work in Pomona with adaptability.
• Experience translating stakeholder management complexity for non-technical audiences.
• Demonstrated clarity of thought as shown in tidy documentation.

Responsibilities

• Hold Pomona vendors to the standard promised to users.
• Deliver fast-paced results aligned with broader business objectives.
• Balance independent work with contract team collaboration.
• Own a slice of Pinterest's general mission end to end.
• Coach newer manager teammates through first messy general project.

Skills

Customer-focused

Interpersonal skills

Curiosity about customers

Pomona grounding / adaptability

Stakeholder translation to non-tech

Clear documentation

Job description

Pinterest, Inc. in Pomona, CA is seeking a Contract Process Improvement Manager to own a slice of our general mission from day one. You will drive efficiency on customer- and business-facing projects and collaborate across teams.

This role offers a growth plan with teeth, mentorship from people who care, and the flexibility baked in, empowering you to move fast while delivering tangible results.