Process Improvement Manager

Egreenservices; Lawrence (KS); Hybrid; USD 95,000 - 136,000; Full time

Job summary

American Express in Lawrence, KS is seeking a Process Improvement Manager to own problem solving from week one and drive results across cross-functional teams. The role emphasizes collaboration, mentorship, and practical decision-making in a dynamic environment.

You will contribute to a culture of empathy, ship high-impact improvements, and participate in a growth plan with benefits tailored to life beyond the Lawrence office. A flexible, commute-friendly arrangement is available.

Qualifications

• Strong strategic planning能力 with mentoring
• Empathy-driven leadership in team settings
• Ability to say no to good ideas at the wrong time

Responsibilities

• Anticipate compliance issues before they become problems
• Collaborate with cross-functional teams to hit shared goals
• Balance independent work with effective team collaboration
• Onboard, mentor, and guide newer team members
• Navigate ambiguity and ship results with clarity
• Keep Empathy pipeline humming without constant hand-holding

Skills

Strategic planning

Mentoring

Empathy

Communication discipline

Job description

When a Process Improvement Manager seat opens at American Express, it's because we trust someone new to own Problem Solving from week one in Lawrence. Step into a Process Improvement Manager position at American Express where $95,000 - $136,000, team support, and career growth come standard.

Key Responsibilities

• Anticipate the KS compliance wrinkle before it becomes a fire
• Collaborate with cross-functional teams across American Express to hit shared goals
• Balance independent work with effective freelance team collaboration
• Notice the flexible gap between the spec and the shipped thing
• Onboard, mentor, and guide newer team members when called upon
• Make peace with scrappy ambiguity and ship anyway
• Keep American Express's Empathy pipeline humming without constant hand-holding

What You'll Bring

• The communication discipline to over-share early and trim later
• Practical command of Strategic Planning, with bonus points for Mentoring
• The judgment to say no to good ideas at the wrong time
• Hands-on Empathy experience that survives a whiteboard interview
• Willingness to commute to Lawrence, KS or work flexibly as needed

For general teams who've been burned before, American Express is the autonomy-driven Lawrence, KS partner that finally keeps its promises. At American Express, asking for a day off doesn't require a doctor's note or a guilt trip.

You will see $95,000 - $136,000 on the offer, plus a growth plan, a mentor, and benefits tuned for life beyond the Lawrence office.

Live this hour, the general role remains open and unclaimed.