Process Improvement Manager — Growth & Mentoring, Hybrid

Egreenservices; Lawrence (KS); Hybrid; USD 95,000 - 136,000; Full time

Job summary

American Express in Lawrence, KS is seeking a Process Improvement Manager to own problem solving from week one and drive results across cross-functional teams. The role emphasizes collaboration, mentorship, and practical decision-making in a dynamic environment.

You will contribute to a culture of empathy, ship high-impact improvements, and participate in a growth plan with benefits tailored to life beyond the Lawrence office. A flexible, commute-friendly arrangement is available.

Qualifications

• Strong strategic planning能力 with mentoring
• Empathy-driven leadership in team settings
• Ability to say no to good ideas at the wrong time

Responsibilities

• Anticipate compliance issues before they become problems
• Collaborate with cross-functional teams to hit shared goals
• Balance independent work with effective team collaboration
• Onboard, mentor, and guide newer team members
• Navigate ambiguity and ship results with clarity
• Keep Empathy pipeline humming without constant hand-holding

Skills

Strategic planning

Mentoring

Empathy

Communication discipline

Job description

American Express in Lawrence, KS is seeking a Process Improvement Manager to own problem solving from week one and drive results across cross-functional teams. The role emphasizes collaboration, mentorship, and practical decision-making in a dynamic environment.

You will contribute to a culture of empathy, ship high-impact improvements, and participate in a growth plan with benefits tailored to life beyond the Lawrence office. A flexible, commute-friendly arrangement is available.