Process Improvement Leader

Biscuits Leclerc Ltd; Kingsport (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits program

Job summary

Leclerc seeks a continuous improvement expert for its Kingsport site to drive high-impact projects and partner with operations to enhance overall performance. Reporting to the Business Unit Leader, you will help implement new work methods and structure process knowledge across the organization.

You will lead Lean initiatives, support line start-ups, and facilitate workshops to sustain a culture of ongoing improvement.

Qualifications

• Bachelor's degree or equivalent in Food Science, Chemical Engineering, or related field.
• Minimum 5 years in continuous improvement, process optimization, or manufacturing.
• Hands-on experience with Lean approaches and CI tools.
• Ability to influence, engage, and support change on the shop floor.
• Willingness to travel occasionally.

Responsibilities

• Lead improvement projects aligned with production-line priorities.
• Facilitate DMAIC workshops and problem-solving sessions.
• Identify, analyze, and prioritize improvement opportunities.
• Support change management during new methods implementation.
• Act as a technical expert to support operations in process optimization.
• Assist line start-ups and ensure smooth transitions to new operating conditions.
• Structure and disseminate process knowledge across the organization.

Skills

Lean

Continuous improvement

Problem solving

Change management

Shift flexibility

Education

Bachelor's degree in Food Science/Chemical Engineering

Tools

DMAIC methodology

Job description

Leclerc is a family business with 120 years of experience, tradition and know-how passed down from people with heart. Thanks to our 1,900 employees in eight plants in Canada and the United States, we are constantly innovating to exceed the expectations of both small and large appetites.

Position Summary

Reporting to the Business Unit Leader, you will play a key role in the continuous improvement of plant processes. You will lead high-impact improvement projects and actively contribute to operational performance. You will also serve as a trusted partner to operations and participate in the structuring and dissemination of process knowledge.

Responsibilities

You contribute to achieving the company’s objectives through the following actions:

Improvement Project Management

• Lead improvement projects aligned with the strategic priorities of the assigned production lines.
• Facilitate problem-solving and continuous improvement workshops using a DMAIC approach.
• Identify, analyze, and prioritize improvement opportunities.
• Support change management related to the implementation of new work methods.

Operations Support

• Contribute to the introduction of new products and their transition to production.
• Act as a technical expert and support operations teams in process optimization.
• Support line start-ups and help ensure a smooth transition to new operating conditions.
• Participate in operational meetings and follow up on identified actions.

Process Knowledge Management

• Structure, document, and share process knowledge across the organization.
• Administer and use POKA for work instructions, standards, and troubleshooting guides.
• Serve as the primary driver of the operational knowledge creation process, ensuring adherence to the structure and standards of knowledge management tools.

Requirements

We are looking for someone with the following profile:

• Bachelor’s degree in Food Science, Chemical Engineering, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of 5 years of relevant experience in continuous improvement, process optimization, or a manufacturing environment.
• Hands-on experience with Lean approaches and continuous improvement tools.
• Strong ability to influence, engage, and support change on the shop floor.
• An interest in internal growth towards higher management positions
• Availability to support different shifts when required.
• Willingness to travel occasionally.

Why join Leclerc?

At Leclerc, we grow in an environment shaped by five core values: Authenticity, Respect, Innovation, Engagement, and Pleasure. These values guide the way we work and create a stimulating workplace where people can grow, contribute, and make a real impact.

• We invest in the development of our people - helping everyone grow and reach their full potential.
• We offer real career growth opportunities - within a strong, innovative, and growing company.
• We provide a dynamic and collaborative environment - where ideas are encouraged and continuous improvement is part of everyday work.
• We equip you with modern tools - to support your efficiency, autonomy, and impact.
• We foster a culture of respect and enjoyment at work - because collaboration is at the heart of our success.
• We offer a competitive salary and a comprehensive benefits program

Why join Leclerc?

At Leclerc, we live by our five core values: Authenticity, Respect, Innovation, Engagement, and Pleasure.
These values guide everything we do and create a unique work environment where you can thrive.

• We believe in developing our talent - because growth starts with authenticity and engagement.
• We provide career progression opportunities - in a respectful and supportive atmosphere.
• We offer a dynamic and stimulating environment - where innovation is encouraged and celebrated.
• We use innovative digital tools - to make your work easier and more impactful.
• We are an innovative and growing company - committed to continuous improvement and bold ideas.
• We foster a collaborative and respectful culture - because teamwork and pleasure at work matter.
• We offer a competitive salary and benefits package.

KINGSPORT

Our Kingsport site has two ultra-modern plants that primarily produce crackers and granola bars. Just like the city itself, our Kingsport plant is full of friendly, welcoming people who make you feel right at home. On a personal and professional level, everyone agrees that it's a good place to work.