Process Improvement Lead II

NewYork-Presbyterian; New York (NY); On-site; USD 176,000 - 196,000; Full time

Benefits offered by this job

Competitive base pay

Excellent benefits

Job summary

NewYork-Presbyterian is seeking a Process Improvement Lead II to drive enterprise-wide initiatives aimed at margin improvement, productivity, and operational efficiency. You will partner with operational, financial, and executive leaders to identify opportunities, validate financial impact, and ensure changes translate into measurable results.

The ideal candidate will hold a Master’s degree, Lean/PMP certification within 6 months, and 7+ years of healthcare experience across operations, finance,

Qualifications

• Master’s degree required.
• Lean/PMP certification within 6 months of hire.
• 7+ years healthcare operations, financial/revenue cycle, and general consulting experience.

Responsibilities

• Lead enterprise-wide performance improvement initiatives focused on margin, productivity, and financial performance.
• Translate operating performance into financial results and benefits realization.
• Partner with executives, physicians, and operations leaders to drive change and sustain improvements across the organization.

Skills

Change leadership

Executive communication

Healthcare operations

Education

Master's degree

Tools

Microsoft Office

Job description

## Process Improvement Lead IIApply: NYP/Weill Cornell Medical Center: Full time: Posted Yesterday: End Date: October 24, 2026 (21 days left to apply): 00888880## LocationNew York, New York## ## Shift:Day (United States of America)## ## Description: ## **Bring your expertise in performance improvement to New York Presbyterian Hospital** ## **Process Improvement Lead II**## The Senior Black Belt of HERCULES will serve as a key leader, reporting under the Senior Director of Performance Improvement, in driving enterprise-wide initiatives focused on margin improvement, productivity enhancement, operational effectiveness, and sustainable financial performance. This individual will partner closely with operational, financial, and executive leaders to identify opportunities, prioritize initiatives, validate financial impact, and ensure operational changes translate into measurable results. The role requires a strong foundation in performance improvement methodologies, healthcare operations, and organizational transformation. The successful candidate will bring a proven track record of leading complex, cross-functional initiatives that drive innovation, challenge traditional approaches, and deliver meaningful operational and financial outcomes.## ## The ideal candidate combines performance improvement expertise with strong financial acumen, transformation leadership, and program management capabilities. They should be comfortable navigating budgets, forecasts, P&Ls, general ledger activity, labor and non-labor expenses, productivity metrics, and financial reporting while leading large-scale change initiatives across diverse stakeholder groups. This individual must be highly analytical, skilled at translating operational performance into financial results, and experienced in governance, benefits realization, and portfolio management. Success in this role requires the ability to influence leaders at all levels, foster accountability, remove barriers to execution, and continuously identify innovative opportunities to improve efficiency, enhance performance, and support the organization's strategic and financial objectives.## ## **Preferred Criteria**## * ## Experience leveraging analytics, automation, AI, and digital tools to drive performance improvement.* ## Proven ability to influence executives, physicians, and operational leaders across complex organizations.* ## Strong executive communication skills, including presenting recommendations, business cases, and performance results.* ## Performance Improvement or Operational experience background## ## ## **Required Criteria**## * ## Master’s degree·* ## Lean/PMP obtained within 6 months of hire·* ## Minimum of 7 years of healthcare experience in operations, financial/revenue cycle, and general consulting at a hospital or healthcare network·* ## Proven track record of leading major projects to successful completion: on-time completion, financial benefits realized, sustain change over multiple years·* ## Demonstrated verbal and written abilities to communicate to staff at all levels of an organization and present to and answer questions from leadership·* ## Strong team building skills·* ## Proficiency with Microsoft Office Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.NYP will not reimburse for travel expenses.\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_* 2026 Best Companies in Healthcare, Biotech & Pharma – Glassdoor* 2026 Best Place to Work – Glassdoor* 2026 America’s Best Large Employers – Forbes* 2026 America’s Best-In-State Employers – Forbes* 2026 America’s Dream Employers – Forbes* 2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek* 2026 Best Places to Work in IT - Computerworld* 2025 Great Place to Work Certified* 2025 Best Employers for Women – Forbes* 2025 Companies that Care – People* 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek*NewYork-Presbyterian Hospital is an equal opportunity employer.***Salary Range:**$176,000-$195,500/Annual *It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.*