Scott & Associates, PC is a well-established, multi-state legal recoveries firm. Since our founding in 2000, we’ve grown into a leading force in debt recovery, providing trusted and comprehensive legal solutions for financial institutions nationwide.
We are seeking a detail-oriented and analytical Process Improvement Engineer to evaluate existing processes, identify inefficiencies, and implement sustainable improvements. This role works cross-functionally with operations, quality, production, and leadership teams to drive continuous improvement initiatives, reduce waste, improve productivity, and support operational excellence.
Key Responsibilities
- Analyze current workflows, systems, and operational processes to identify improvement opportunities
- Lead continuous improvement projects using methodologies such as Lean, Six Sigma, Kaizen, and root cause analysis
- Collect and interpret data to measure process performance, identify trends, and support decision-making
- Develop and implement process changes that improve efficiency, quality, safety, and cost-effectiveness
- Create standard operating procedures, process maps, and documentation for optimized workflows
- Collaborate with cross-functional teams to ensure the successful implementation of improvement initiatives
- Monitor key performance indicators and track the effectiveness of process changes
- Facilitate problem-solving sessions and support corrective and preventive actions
- Conduct time studies, capacity analysis, and workflow assessments
- Train employees on new processes, tools, and continuous improvement practices
- Support audits, compliance requirements, and quality management systems as needed
- Recommend automation or technology solutions where appropriate
Minimum Qualifications
- Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, or related field
- Experience in process improvement, operations engineering, manufacturing, or continuous improvement roles
- Knowledge of Lean manufacturing, Six Sigma, Kaizen, 5S, and process mapping tools
- Strong analytical and problem-solving skills
- Proficiency in data analysis and reporting tools such as Excel, Minitab, Power BI, or similar software
- Excellent communication and project management skills
- Ability to work independently and collaboratively in a fast-paced environment
Preferred Qualifications
- Six Sigma Green Belt or Black Belt certification
- Experience with ERP, MES, or quality management systems
- Familiarity with statistical analysis, KPI development, and change management
- Experience in manufacturing, supply chain, healthcare, or other process-driven environments
Key Skills
- Process analysis
- Root cause analysis
- Project management
- Documentation and SOP development
- Cross-functional collaboration
- Change management
- Medical
- Vision
- Voluntary Life Insurance
- Company paid Life Insurance, Short Term Disability and Long Term Disability
- 401(k) with Employer Match
Salary is DOE
Please visit our website, www.spalaw.com,for more information on our Firm.