Process Improvement Coordinator

True Rx Health Strategists; Washington (IN); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Health Savings Account

Wellness Incentives

Flex Time

Hybrid/Fully Remote Work

Paid Time Off

8 Paid Holidays

Job summary

True Rx Health Strategists in the United States seeks a Process Improvement Coordinator to identify opportunities, lead Lean/Six Sigma projects, and empower teams to deliver measurable results.

You will facilitate workshops, develop business cases, and track outcomes while collaborating across departments. Work arrangement includes 10% in-office and 90% work-from-home.

Qualifications

• Bachelor's degree or 3+ years of related process improvement experience.
• Knowledge of process improvement strategies and methodologies.
• Strong communication and leadership skills.
• Ability to facilitate collaboration across teams.
• Strong organizational and prioritization skills; able to manage multiple initiatives.
• Self-motivated with limited supervision; adaptable to changing priorities.
• Ability to perform under pressure while maintaining confidentiality.

Responsibilities

• Identify and prioritize process improvement opportunities aligned with business goals.
• Lead cross-functional improvement projects using Lean, Six Sigma, and structured problem-solving methodologies.
• Facilitate process-mapping sessions and improvement workshops.
• Develop business cases and measure project outcomes.
• Coach leaders and teams on continuous improvement principles and tools.
• Help teams implement improvements and sustain results; lead through influence.
• Track project outcomes, KPIs, and realized benefits; prepare reports for leadership.
• Collaborate with departments across True Rx to improve processes and performance.

Skills

Process improvement

Lean Six Sigma

Cross-functional collaboration

Leadership

Communication

Project management

Facilitation

Confidentiality

Education

Bachelor's degree or 3 years related process improvement experience

Job description

What You'll Do

We're Hiring a Process Improvement Coordinator at True Rx Health Strategists! Improve Processes. Empower Teams. Drive Results. Are you a collaborative problem-solver who enjoys finding better ways to work? Do you enjoy bringing people together, breaking down complex processes, and turning opportunities for improvement into meaningful results? Work in office: 10%; Work from home: 90%

What You'll Do

Lead Continuous Improvement

• Identify and prioritize process improvement opportunities aligned with business goals.


• Lead cross-functional improvement projects using Lean, Six Sigma, and structured problem-solving methodologies.


• Facilitate process-mapping sessions and improvement workshops.


• Develop business cases and measure project outcomes.

Coach and Empower Teams

• Coach leaders and teams on continuous improvement principles and tools.


• Help teams successfully implement improvements and create accountability for sustaining results.


• Lead through influence, helping teams build their own continuous improvement capabilities.

Measure Results

• Track project outcomes, KPIs, and realized benefits.


• Prepare clear reports and presentations for leadership.


• Conduct post-implementation reviews and identify additional opportunities for improvement.

Collaborate Across the Organization

• Partner with departments across True Rx to improve processes and performance.


• Serve as a trusted advisor for operational excellence and continuous improvement initiatives.


• Build strong partnerships while helping teams navigate change and achieve measurable improvements.

What You'll Bring

• Bachelor's degree or at least 3 years of related process improvement experience.


• Knowledge of process improvement strategies and methodologies.


• Strong communication and leadership skills.


• Ability to facilitate collaboration and work effectively across teams.


• Strong organizational and prioritization skills with the ability to manage multiple initiatives at once.


• Self-motivated with the ability to work effectively with limited supervision.


• Adaptability and flexibility as priorities and responsibilities evolve.


• Ability to perform effectively under pressure while maintaining professionalism and confidentiality.

True Rx Health Strategist Benefits

• Path to Wellness: Health, Vision, & Dental Insurance, Health Savings Account, and Wellness Incentives for a balanced life.


• Financial Fitness: 401k Matching and Employer-Provided Life Insurance to secure your future.


• Work-Life Harmony: Flex Time, Hybrid/Fully Remote Work, Paid Time Off, and 8 Paid Holidays for a well-rounded lifestyle.

Our Story

We've been pharmacy innovators since the Wright Brothers took flight. For more than 120 years, we have been innovating pharmacy solutions and taking care of patients. True Rx Health Strategists is led by a fourth generation of pharmacists. We are family-owned and continue to provide caring service for clients and patients. Our team of pharmacists and strategists delivers proven programs that find maximum savings and minimum disruption by creating a benefits plan that fits the unique needs of clients and patients. Learn more about us here.

Our Mission

True Rx Health Strategists cultivates health, integrity, innovation, and care to transcend pharmacy benefit solutions for employers and patients. Learn more about our remarkable team members.

Our Promise

True Rx Health Strategists hires equally for culture fit and technical skills and experience. If you have the aptitude and attitude, we can help you grow your career through training, mentoring, increasing responsibility, and being around other rock star team members. True Rx Health Strategists is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.