Process Improvement Analyst

Davita Inc.; Little Rock (AR); On-site; USD 70,000 - 95,000; Full time

Job summary

A leading healthcare institution, UAMS, seeks a Performance Improvement Analyst to facilitate quality improvement initiatives. The role emphasizes teamwork and collaboration across disciplines, enhancing patient experience and operational performance. Candidates should have a strong educational background and substantial experience in continuous improvement methodologies.

Benefits

Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Up to 10% matched retirement contributions

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery

Qualifications

• 4 years of experience in continuous improvement methodologies such as PDSA, lean, or six sigma.
• Advanced computer program proficiency required.

Responsibilities

• Facilitates and coaches performance improvement philosophies.
• Designs and conducts strategic healthcare projects.
• Collaborates with faculty, trainees, and operational leaders.

Skills

Excellent communication skills

Interpersonal skills

Change management skills

Time management

Organizational skills

Multitasking

Education

Baccalaureate Degree in Industrial Engineering, Nursing, Health Administration, or Quality Improvement

Tools

Office automation software

Statistical programs

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

07/06/2025Type of Position:Professional Staff - Project/Program AdministrationJob Type:Regular

Work Shift:

Sponsorship Available:

NoInstitution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department:ICE | CORE Performance Improvement IOP NC

Department's Website:

Summary of Job Duties:The Performance Improvement Analyst facilitates, trains, and coaches individuals in applying performance improvement (PI) philosophies and practices to their daily work. This individual designs, directs, and conducts cross-functional, institutionally strategic healthcare projects that optimize quality and safety, lead in value creation for patients, staff, and population health, enhance patient experience, improve financial performance, improve diversity and inclusion, and develop employees. The Performance Improvement Analyst works under the supervision of the Chief Quality Officer and in collaboration with other Performance Improvement Analysts, faculty, trainees, operational leaders, and staff. The Performance Improvement Analyst will interact constantly with UAMS ICE faculty, administration, staff, and trainees.Qualifications:

Minimum Qualifications:

• Baccalaureate Degree, Industrial Engineering, Nursing, Health Administration, Quality Improvement, or other equivalent education.
• 4 years of experience in applying continuous improvement methodologies such as PDSA, lean, six sigma, project management, and/or rapid cycle improvement in the work setting.
• Computer program proficiency level: Advanced

Additional Information:

Additional Information:

The Performance Improvement Analyst must demonstrate:

• Excellent communication skills in oral, written, and presentation/teaching formats
• Excellent interpersonal skills, including coaching and feedback, as demonstrated by the ability to work effectively with individuals one-on-one and teams across disciplines
• Ability to transfer knowledge and provide appropriate learning experiences for customers
• Change management and conflict resolution skills
• Superb time management and organizational skills
• Ability to multitask with a high degree of accuracy
• Expertise in office automation computer software, including word processing, PowerPoint, spreadsheet, flow diagram, and statistical programs
• Demonstrated ability to work with minimal direction, as appropriate

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:No Background Check Required

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:Hearing, Kneeling, Lifting, Manipulate items with fingers, including keyboarding, Reaching, Sitting, Standing, Talking, WalkingFrequent Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Reaching, Sitting, Standing, Stooping, Talking, WalkingOccasional Physical Activity:Hearing, Lifting, Manipulate items with fingers, including keyboarding, Reaching, Sitting, Standing, Talking, WalkingBenefits Eligible:Yes