Process Documentation Specialist: Drive Operations Excellence

Tom Nehl Truck Company; Jacksonville (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Employer paid dental insurance

HSA with employer contribution

Paid time off

Eight paid holidays a year

Job summary

Tom Nehl Truck Company in Jacksonville, Florida, is looking for a Process Documentation Specialist. This role involves capturing and documenting operational processes, analyzing workflows, and creating process documentation and flow diagrams to support management decisions. Candidates should have 2+ years in process documentation or business analysis, strong analytical abilities, and proficiency in tools like Visio and MS Office. A full benefits package is offered, including medical, dental, and paid time off.

Qualifications

• 2+ years in process documentation or business analysis roles.
• Experience in dealership operations or logistics/shipping environments is a plus.
• Familiarity with business systems used in dealership operations.

Responsibilities

• Capture, analyze, and document operational processes within the truck dealership.
• Interview and collaborate with front-line employees to understand workflows.
• Document job duties and create visual flow maps to illustrate current processes.

Skills

Strong analytical skills

Problem-solving skills

Proficiency in process mapping tools

Excellent communication skills

Education

Associate or bachelor’s degree in business administration

Tools

Visio

Lucidchart

MS Office Suite

Job description

Tom Nehl Truck Company in Jacksonville, Florida, is looking for a Process Documentation Specialist. This role involves capturing and documenting operational processes, analyzing workflows, and creating process documentation and flow diagrams to support management decisions. Candidates should have 2+ years in process documentation or business analysis, strong analytical abilities, and proficiency in tools like Visio and MS Office. A full benefits package is offered, including medical, dental, and paid time off.