Process & Controls Specialist, VDC — Elevate Sales Ops

Victaulic Company; United States; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Career development

Tuition reimbursement

Health, dental, vision coverage

Retirement plan

Life insurance

Paid time off

EAP and wellness resources

Inclusive culture

Job summary

Victaulic, a global leader in mechanical pipe joining solutions, seeks a Process & Controls Specialist, VDC to support Sales Administration. You will maintain process documentation, reinforce controls, ensure data integrity, and deliver training and system support to drive productivity and accuracy across the organization.

As the embedded resource, you will coordinate with Sales Administration and VDC, manage documentation, support UAT, and help standardize workflows that affect project setup

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 2+ years in Sales Operations, Sales Administration, or related function.
• Demonstrated ability to document and improve business processes with accuracy and compliance.
• Familiarity with sales administration workflows and order management.
• Strong attention to detail and high data quality standards.
• Effective written and verbal communication skills; able to create clear process documentation.

Responsibilities

• Maintain and update Sales Administration process documentation in a central repository.
• Apply and reinforce operational controls; maintain SOPs and checklists.
• Act as frontline system resource; troubleshoot day-to-day platform issues and assist with testing.
• Develop end-user job aids, system walkthroughs, and training materials.
• Deliver process and system training; support onboarding and change management.

Skills

Documentation

Process improvement

Data quality

Communication

Prioritization

Education

Bachelor's degree in Business, Operations, Information Systems, Construction Management, or related field

Tools

Salesforce

SAP

CRM/ERP tools

Job description

Victaulic, a global leader in mechanical pipe joining solutions, seeks a Process & Controls Specialist, VDC to support Sales Administration. You will maintain process documentation, reinforce controls, ensure data integrity, and deliver training and system support to drive productivity and accuracy across the organization.

As the embedded resource, you will coordinate with Sales Administration and VDC, manage documentation, support UAT, and help standardize workflows that affect project setup