Process Excellence Specialist – Sales Operations

Victaulic Company; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition reimbursement

Health, dental, vision coverage

Retirement savings with company match

Paid time off

Job summary

Victaulic is seeking a Process & Controls Specialist to join the Sales Administration team, focused on documenting and maintaining standardized processes and controls. You will support system users, ensure data integrity, and drive efficiency across sales operations.

Responsibilities include training, process mapping, and governance participation to continuously improve workflows in a fast‑paced, global environment. Join a team dedicated to accuracy and operational excellence.

Qualifications

• Bachelor's degree in Business, Operations, Information Systems, or a related field.
• 2+ years of experience in Sales Operations, Sales Administration, or a related function.
• Demonstrated ability to document and improve business processes with accuracy and compliance.
• Familiarity with sales administration workflows, order management, or related operational processes.
• Strong attention to detail with the ability to identify inconsistencies and maintain high data quality.

Responsibilities

• Maintain and update Sales Administration process documentation within the centralized repository, ensuring workflows remain current and version-controlled.
• Apply and reinforce operational controls within Sales Administration and maintain SOPs, control checklists, and evidence documentation.
• Serve as the frontline system resource for Sales Administration end users—troubleshooting issues and supporting system changes.
• Deliver process and system training to Sales and Sales Administration teams and assist in onboarding new hires.
• Act as the primary day-to-day process contact for Sales and Sales Administration, logging questions and supporting governance discussions.
• Collaborate with cross-functional teams to ensure processes reflect how work is performed and drive process improvements.

Skills

Process documentation

Data integrity

Cross-functional collaboration

Attention to detail

Communication skills

Education

Bachelor's degree in Business, Operations, Information Systems, or related field

Tools

Salesforce

SAP

Job description

Victaulic is seeking a Process & Controls Specialist to join the Sales Administration team, focused on documenting and maintaining standardized processes and controls. You will support system users, ensure data integrity, and drive efficiency across sales operations.

Responsibilities include training, process mapping, and governance participation to continuously improve workflows in a fast‑paced, global environment. Join a team dedicated to accuracy and operational excellence.