Process Assistant

FashionUnited; Arlington (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

FashionUnited is seeking a Process Assistant to manage workflow assignments in a fulfillment and distribution environment in Arlington, TX. You will support management on safety, production, cost and quality while boosting employee experience and removing obstacles for associates.

You will lead with empathy, coordinate with operations, monitor attendance, track labor hours, and ensure SOP compliance. The role requires strong communication, willingness to work varied shifts, and the ability to

Qualifications

• Education beyond high school and prior experience leading teams is a plus.
• Positive, can-do attitude with excellent interpersonal skills.
• Ability to work flexible shifts, including nights and weekends.
• Strong written and verbal communication; bilingual in Spanish is a plus.
• Intermediate computer skills and ability to operate warehouse tools.

Responsibilities

• Maintain knowledge of processes and policies.
• Assign daily work responsibilities, allocate labor, lead start-up meetings.
• Diagnose and solve workflow challenges with leadership.
• Lead with safety, production, cost and quality considerations.
• Provide timely feedback in a training capacity.
• Communicate cross-departmentally and coordinate with teams.
• Monitor attendance, break periods, and track labor hours/UPH.
• Ensure SOP/PMV compliance and keep work stations organized.
• Support onboarding and ramp-up post training.
• Operate with urgency and attention to detail.

Skills

Leadership experience

Communication skills

Bilingual Spanish

Attention to detail

Warehouse software

Education

High school diploma or higher

Tools

Warehouse management software

Scanner

Ladder

Job description

The Process Assistant is responsible for managing workflow assignments in a specific department within a fulfillment and distribution environment. They assist management with safety, production, cost and quality all while driving a positive employee experience. A Process Assistant is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.

Responsibilities

• Maintain strong working knowledge of all processes and policies
• Assist Operations Managers with the assignment of daily work responsibilities including allocating labor, leading shift start-up meetings and communicating with other departments
• Quickly recognize, diagnose and solve workflow challenges for associates and partner with leadership to resolve issues as needed
• Actively lead with safety, production, cost and quality at the forefront of all decision making
• Be patient, have strong communication skills and the capability to give and receive effective feedback (eg. timely daily feedback in a training capacity, not disciplinary discussion)
• Communicate cross-departmentally
• Implement and monitor continuous improvement processes for the team
• Manage, coordinate and track daily attendance and break periods
• Track and report labor hours and UPH
• Verify SOP/PMV compliance for assigned department and ensure work stations are kept neat, clean and organized
• Continue the onboarding process and ramp-up period post training
• Be comfortable speaking in front of groups of all sizes
• Support teams through change and embrace continuous improvement
• Partner with trainers and leadership to maintain and apply learning tools
• Communicate feedback to better the operation and the employee experience
• Communicate and cooperate with team members and leadership
• Enforce safety guidelines, cleanliness and security standards
• Take on additional duties as assigned by leadership
• Proficient in warehouse management software

Qualifications

• Education beyond high school and prior experience leading teams is a plus
• Have a positive, ‘can-do” attitude and excellent interpersonal skills
• Ability to work flex shifts, hours, nights and weekends as the business dictates
• Strong written and verbal communication; bilingual in Spanish is a plus
• Intermediate computer skills (eg. spreadsheet software) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software)
• Forward thinkers with the ability to articulate point of view and improve processes
• Enforce safety guidelines, cleanliness and security standards
• Ability to quickly recognize, diagnose and solve for challenges and workflow for associates in partnership with leadership
• Must operate with a sense of urgency and have attention to detail
• Align with the company's core values to ensure a world class customer experience
• Ability to lift a maximum of 50 lbs based on needs of the role