Assistant Team Leader (Operations)

RXinsider LTD.; Houston, Northern (TX, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

RXinsider LTD. is seeking an Assistant Team Leader of Operations to help manage warehouse tasks safely and efficiently. You will direct staff, prioritize daily work, and cover for supervisors as needed while ensuring accurate shipments and production flow.

The role requires 5 years in a warehouse setting, customer-focused experience, and strong interpersonal and communication abilities. Proficiency with MS Office and SharePoint is expected, with travel up to 20%.

Qualifications

• Five years of experience in a warehouse environment.
• Prior experience in a customer-focused environment.
• Strong interpersonal, team-building and communication skills.
• Excellent time management and multi-tasking in a fast-paced environment with multiple priorities.
• Proficient with Windows, Outlook, Word, Excel and PowerPoint.

Responsibilities

• Monitor all warehousing shipping and production activities i.e., ensure accuracy, completeness, condition of incoming/outgoing outbound shipments, work orders and finish good putaway
• Consult with management to clarify department priorities, identify concerns, and suggest changes for improvement
• Recommend and/or implement measures to increase productivity
• Maintain and track team metrics and key performance indicators
• Ensure that all applicable Standard Operating Procedures (SOPs) are followed
• Support and maintain a positive work environment via a commitment to employee relations
• Train, lead, and instruct team members
• Serve as back-up for the East and West Coast Distribution Centers
• Collaborate and cross functional team for problem solving
• Promote and assure the execution of the PCCA values, culture and quality
• Pull work orders for production
• Pick, Pack and Ship customer orders
• Pick, Pack, and Ship distribution orders and international orders
• Schedule times of shipment and modes of transportation for materials
• Travel up to 20%
• Assist with related special projects, as assigned
• Ensure that department objectives are in line with corporate objectives

Skills

Interpersonal skills

Communication skills

Time management

Team leadership

Problem solving

Collaboration

Multi-tasking

Computer skills (Windows/Outlook/Word/

PowerPoint

Travel readiness

Rotating schedule flexibility

Education

High School Diploma

Tools

SharePoint

Microsoft Office Suite

Forklift certification

Job description

What We’re Looking For

The Assistant Team Leader of Operations is responsible for assisting the Warehouse Supervisor and Shipping Supervisor by utilizing available resources to ensure that all warehouse operational tasks are completed safely and efficiently while providing direction to employees and prioritizing work as directed on a daily or weekly basis and in the absence of the Warehouse Supervisor and Shipping Supervisor as well as cover the Distribution Managers if need be.

What You Will Do

• Monitor all warehousing shipping and production activities i.e., ensure accuracy, completeness, condition of incoming/outgoing outbound shipments, work orders and finish good putaway
• Consult with management to clarify department priorities, identify concerns, and suggest changes for improvement
• Recommend and/or implement measures to increase productivity
• Maintain and track team metrics and key performance indicators
• Ensure that all applicable Standard Operating Procedures (SOPs) are followed
• Support and maintain a positive work environment via a commitment to employee relations
• Train, lead, and instruct team members
• Serve as back-up for the East and West Coast Distribution Centers
• Collaborate and cross functional team for problem solving
• Promote and assure the execution of the PCCA values, culture and quality
• Pull work orders for production
• Pick, Pack and Ship customer orders
• Pick, Pack, and Ship distribution orders and international orders
• Schedule times of shipment and modes of transportation for materials
• Travel up to 20%
• Assist with related special projects, as assigned
• Ensure that department objectives are in line with corporate objectives

Who You Are

• High School Diploma
• Five years of experience in a warehouse environment
• Prior experience in a customer focused environment
• Excellent interpersonal, team-building and communication skills
• Excellent time management and multi-tasking skills in a fast paced environment with multiple priorities
• Intermediate level computer skills in Windows, Outlook, Word, Excel and PowerPoint
• Ability to work with team members at all levels of the organization to facilitate problem solving and continuous improvement
• Ability to work in a collaborative team environment
• Willingness and ability to travel multiple times a year over weekends and holidays as needed
• Willingness and ability to work a rotating schedule
• SharePoint experience, a plus
• Certifications:
• Forklift Certification, a plus

Physical Requirements

• Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.
• Bending legs downward and forward by bending leg and spine.
• Moving about on foot to accomplish task, particularly for long distances.
• Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
• Exerting up to 100 pounds of force occasionally to lift, carry, pull, or otherwise move objects.
• Raising objects from a lower to a higher position or moving object horizontally from position to position.
• Standing, particularly for sustained periods of time.
• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
• Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

Ascending or descending stairs, ramps, ladders, scaffolding, and the like, using feet and legs and/or hands and arms