Process Application Specialist, Can and Beverage Lubricants

Quaker Houghton; Georgia; On-site; USD 90,000 - 130,000; Full time

Job summary

Quaker Houghton is seeking a technically skilled professional to provide process and application expertise at customer sites. The role supports the sales force, addresses product application issues, and collaborates with Key Account teams to deliver optimized solutions.

The position emphasizes development of guidelines for equipment and test methods, plus driving improvement initiatives and Total Cost of Ownership projects at customer sites. IDP ownership is expected.

Qualifications

• Bachelor’s degree or technical certification required.
• 5+ years of industry experience in area of focus (MWF/Metal, etc.).
• Strong communication and collaboration across teams.

Responsibilities

• Provide specialized knowledge of processes and applications at customer sites.
• Provide technical support to the sales force and work with sales/Key Account teams.
• Develop and implement guidelines for equipment and test methods.
• Recommend and drive improvement initiatives and Total Cost of Ownership projects.
• Generate reports and audits of product applications and customer processes.
• Comply with company policies and procedures.
• Own an individual development plan (IDP) with the manager.

Skills

Customer Focus

Results Driven

Relationship Management

Collaboration

Influence

Innovation

Analytical Thinking

Problem Solving

Communication Skills

English Proficiency

Education

Bachelor's degree in Chemistry, Engineering or related area

Tools

Microsoft Office

Job description

• Provide very specialized knowledge of specific process and application expertise at the customer site
• Provide technical support to the sales force, handle technical product application-related problems escalated from the field, and work closely with sales/Key Account management teams.
• Develop and implement guidelines regarding equipment and test methods consistent with best practices.
• Recommend and facilitate improvement initiatives and total cost of ownership projects.
• Generate reports and technical audits/surveys of product application and customer process related items as required.
• Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
• Ownership of individual development plan (IDP) as agreed upon with direct line manager.

• Provide very specialized knowledge of specific process and application expertise at the customer site
• Provide technical support to the sales force, handle technical product application-related problems escalated from the field, and work closely with sales/Key Account management teams.
• Develop and implement guidelines regarding equipment and test methods consistent with best practices.
• Recommend and facilitate improvement initiatives and total cost of ownership projects.
• Generate reports and technical audits/surveys of product application and customer process related items as required.
• Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc.
• Ownership of individual development plan (IDP) as agreed upon with direct line manager.

Qualifications

• Bachelor’s degree required in Chemistry, Engineering or any relevant business related area and/or technical certification.

Required Minimum Number Of Years Of Relevant Experience

• A minimum of 5 years of industry experience in area of focus; MWF/Metal etc.

Required Skills And Competencies

• Customer Focus – Dedicated to meeting customer expectations and requirements.
• Results Driven – Holds self and others accountable for achieving performance objectives.
• Relationship Management – Internal and external.
• Collaboration and influence skills.
• Innovation – Demonstrates creative thinking; fosters an environment that encourages out-of-box thinking and openness to new ideas.
• Analytical & Problem Solver – Analyzes situations and makes informed decisions with courage and conviction.
• Strong Communication Skills – written, verbal, active listening, influence, etc.
• Proficient in English - written & spoken.
• Working knowledge of Microsoft Office.