Process Administrator - Covington, KY

Huntington National Bank; Covington (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Huntington National Bank aims to hire a Process Administrator for its Covington Main office in Covington, KY. The role provides superior customer service with minimal supervision while handling moderately complex processing tasks and supporting growth within the team.

Responsibilities include data reconciliation, report compilation from diverse sources, issue resolution, cross-training, and potential mentorship of newer staff.

Qualifications

• High school diploma or GED required.
• 1+ years of work experience in a processing-type function.
• Excellent customer service, strong written and verbal communication skills, goal-oriented and detail-focused.

Responsibilities

• Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of records, files or documents.
• Compiles regular and special reports drawing data from a variety of sources.
• Exchanges information and resolves problems where multiple non-standard solutions are available.
• Refers unusual cases to team leader or supervisor.
• Cross-trained to perform various functions in the area.
• May train less experienced employees and/or organize work flow.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

PC proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

Job description

Description

This role will be onsite at our Covington Main office in Covington, KY.

Summary:This Process Administrator position provides "Simply the Best" customer service at all times. Under minimum supervision, performs a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures. We're looking for a self-starter who wants to grow with us!

Duties & Responsibilities:

• Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of records, files or documents.

• Compiles regular and special reports drawing data from a variety of sources.

• Exchanges information and resolve problems where multiple non-standard solutions are available.

• Refers unusual cases to team leader or supervisor.

• This position is typically cross-trained to perform various functions in the area.

• May train less experienced employees and/or organize work flow.

• Performs other duties as assigned.

Basic Qualifications:

• High School Diploma or GED required

• 1 or more years of work experience in a processing type function.

Preferred Qualifications:

• Excellent in customer service, highly motivated, focused, and goal oriented

• Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor

• Strong organizational skills with attention to detail, planning and follow-up

• Ability to multi-task

• PC and internet proficiency

• Microsoft Office - Excel, Word

  Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.