Procedure Scheduler - Pulmonary Ann Arbor

IHA; Ypsilanti (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Trinity Health IHA Medical Group is seeking a customer-focused Procedure Scheduler to support providers by scheduling complex medical procedures and meetings, and overseeing insurance authorizations. The role includes coordinating procedures, obtaining authorizations, updating the EHR, and supporting billing and patient communications.

The position emphasizes a patient-centered approach, attention to detail, and collaboration with a team in a day shift, full-time capacity based in Southeast

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of experience as a Surgery Scheduler or equivalent.
• Experience in scheduling medical procedures is highly preferred.

Responsibilities

• Coordinate and schedule complex medical procedures, testing, and pre-op appointments.
• Obtain insurance authorizations and oversee consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Maintain accurate patient records and update the EHR system.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain day-to-day office operations and patient records.

Skills

Scheduling

Customer service

Education

High School Diploma

Job description

Procedure Scheduler

Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Procedure Scheduler to join our team. In this role, you will be responsible for providing support to providers by scheduling complex medical procedures and meetings, and overseeing the authorization from insurance companies for those procedures.

Employment Type

Full time

Shift

Day Shift

Description

Trinity Health IHA Medical Group is looking for a customer-focused Procedure Scheduler to join our team. In this role, you will be responsible for providing support to providers by scheduling complex medical procedures and meetings, and overseeing the authorization from insurance companies for those procedures.

What You'll Do

• Coordinate and schedule complex medical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and oversees the management of consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Maintains accurate patient records and updates the EHR system
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.

General Requirements

• EDUCATION: High School Diploma or equivalent
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE: 1 year of experience as a Surgery Scheduler or equivalent training, or demonstrated proficient performing all Medical Reception core functions (check in, check out and phones) of equivalent combination of experience, education and training. Experience in scheduling medical procedures or appointments is highly preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for career growth and professional development.
• Supportive, team-oriented workplace culture.
• Meaningful work helping patients access the care they need.
• A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.