Surgery Scheduler - Colon & Rectal Surgery Ann Arbor Campus

trinityhealth; Ann Arbor (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Job summary

Trinity Health IHA Medical Group is seeking a Day Shift Surgery Scheduler to coordinate surgical procedures and ensure accurate, compliant scheduling. You will act as the first point of contact for patients and support providers by arranging surgeries and related appointments.

The role requires 1 year of Surgery Scheduler experience or equivalent medical reception work, and strong communication with patients, surgeons, offices, hospitals, and insurers.

Qualifications

• High School Diploma or equivalent. Demonstrated proficiency in medical reception functions.
• Minimum 1 year experience as a Surgery Scheduler or equivalent training.
• Ability to coordinate with patients, surgeons, offices, hospitals and insurers.

Responsibilities

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtain insurance authorizations and manage consent forms.
• Schedule, confirm, and reschedule appointments.
• Oversee provider schedule templates and monthly schedules inputs.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and day-to-day office operations.

Skills

Communication

Customer Service

Attention to detail

Phone etiquette

Education

High School Diploma

Tools

MyChart

Scheduling software

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

A Surgery Scheduler is responsible for coordinating and scheduling surgical procedures while ensuring accuracy, efficiency, and compliance with healthcare regulations. This role serves as a primary liaison between patients, surgeons, physician offices, hospitals, and insurance providers to arrange surgeries, obtain necessary authorizations, verify patient information, and communicate pre-operative instructions. Deliver Outstanding Service to Every Patient!

Trinity Health IHA Medical Group is looking for a customer-focused Surgery Scheduler to join our team. In this role, you will serve as the first point of contact for patients, providing support to providers by scheduling surgical procedures and meetings while helping create exceptional patient care.

What You’ll Do:

• Schedule surgical procedures, testing, and pre-op appointments.
• Obtains insurance authorizations and oversees the management of consent forms for surgical procedures.
• Schedule, confirm, and reschedule appointments.
• Oversees Provider schedule templates and inputs monthly schedules.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.

General Requirements:

• EDUCATION: High School Diploma or equivalent training. Demonstrated proficiency performing all Medical Reception core functions.
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE: 1 year of experience as a Surgery Scheduler or equivalent training, or demonstrated proficient performing all Medical Reception core functions (check in, check out and phones) of equivalent combination of experience, education and training.

Why Join Trinity Health IHA Medical Group?

Day-one benefits for eligible team members with no waiting period. Opportunities for career growth and professional development. Supportive, team-oriented workplace culture. Meaningful work helping patients access the care they need. A mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, we are committed to delivering outstanding patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and providing exceptional customer service, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.