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Mayo Clinic in Rochester, Minnesota is seeking a Patient Support Assistant to join the ambulatory procedural care team. The role focuses on preparing procedure rooms, supporting efficient turnover and room cleaning, assisting during procedures, and maintaining supplies and equipment.
You will work with providers and nursing staff to deliver patient‑centered care throughout the care continuum. As part of the procedural team, you’ll help with patient information, pre‑procedure guidance,
The Patient Support Assistant (PSA) is an integral member of the ambulatory procedural care team, providing support to patients, providers, and nursing staff throughout the patient care experience. Responsibilities include preparing procedure rooms and ensuring appropriate room set-up, supporting efficient room turnover and cleaning between patients, assisting providers and nursing staff during procedures, and maintaining procedural supplies and equipment.
Working collaboratively with the interdisciplinary team, the PSA anticipates and responds to patient and team needs, helps ensure efficient clinic and procedural workflows, and contributes to a positive patient experience through exceptional service, communication, and teamwork.
The procedural support assistant is an integral member of the procedural team in providing patient support and information prior to the procedure, instruction to the patient and assistance to the proceduralist during the procedure, and is involved in the postoperative support and information reporting, specimen and biopsy orders and management, obtaining vital signs, room turnaround and cleaning, as well as supply management delegated by appropriate procedural team members. The procedural support assistant assists with other aspects of patient care including patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. They will also transport patients to and from the department.