Probation Services Supervisor

City of Auburn; Auburn (WA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Retirement plan

Paid vacation

Paid holidays

Flexible spending

Job summary

The City of Auburn is seeking a Probation Services Supervisor to guide probation operations and policy development as Auburn Municipal Court prepares for reopening. You will help Judges and the Court Administrator set guidelines, balance workloads, and ensure high-quality service for court users and stakeholders.

Ideal candidates bring a Bachelor's degree in a related field, 3 years of probation/court support experience, and strong writing, problem-solving, and interpersonal skills.

Qualifications

• Bachelor's degree in Sociology, Psychology, Behavioral Science, Criminal Justice, Business Administration, or closely related field.
• Three (3) years of progressively responsible experience related to probation services or court support services.
• A combination of relevant education and experience demonstrating knowledge, skills and abilities.

Responsibilities

• Supervise, coordinate, and participate in the daily work of the Probation Services Division, assigning and monitoring caseloads, reviewing work for quality and timeliness, and assisting staff with complex or sensitive cases.
• Develop and implement efficient and effective divisional procedures, ensuring goals, priorities, performance expectations, and objectives are met, in coordination with the Court Administrator; analyzes operations and recommends changes.
• Maintain an active caseload and perform Probation Officer duties as necessary to balance workloads, provide coverage during absences, address staffing shortages, or manage high-priority cases.
• Oversee jail alternative programs including Electronic Home Monitoring and random drug testing including contracts, expenditures, and audits.

Skills

Self-start

Problem solving

Interpersonal communication

Strong writing skills

Accountability and integrity

De-escalation and education

Education

Bachelor's degree in Sociology, Psychology, Behavioral Science, Criminal Justice, Business Administration, or closely related field

Job description

This position is open until filled, with a first review date of September 8, 2026.

To be considered for the first screening, your application must have been received before 11:59 p.m. Pacific Time on Monday, September 7, 2026.

The Auburn Municipal Court is looking for a Probation Services Supervisor to add to the team!

This is a unique opportunity to assist the Judges and Court Administrator in developing probation services guidelines and policies ahead of the reopening of Auburn Municipal Court. By applying for this position you will have a chance to grow professionally, problem solve, provide meaningful public service and provide stability and purpose to the court users and stakeholders.

IMPORTANT RECRUITMENT INFORMATION

The City of Auburn is conducting this recruitment to establish a qualified hiring pool in anticipation of City Council consideration and approval of funding for this position as part of the City’s budget process in September 2026.

Candidates may participate in the recruitment, interview, and selection process prior to final budget approval; however, no appointment or offer of employment will be made unless and until the position and associated funding receive all required City approvals.

The resulting eligibility/hiring pool may be used to fill this position following approval and may also be used to fill similar vacancies, as appropriate.

Our ideal candidate has:

• Ability to self-start; ability to problem solve;
• Fiscal management knowledge;
• Interpersonal communication;
• Strong writing skills;
• Accountability and integrity;
• Ability to de-escalate and educate.

AUBURN MUNICIPAL COURT

The culture at Auburn Municipal Court is one founded on respect, teamwork, excellence, communication and purpose. We understand and embrace the value of each employee for their unique perspectives, experiences and knowledge. We promote staff growth and development through training and education, along with supportive leadership. Your hard work and dedication will not go unrecognized.

WORKING IN AUBURN

The City operates as a Strong-Mayor form of Mayor-Council government, with a City Council of seven at‑large members. The management team at the City of Auburn includes the Mayor and nine Department Directors from the following departments: Administration, Community Development, Finance, Human Resources, Innovation & Technology, Legal, Parks & Arts & Recreation, Police, and Public Works. With a mission to improve the lives of Auburn residents, promote diversity, and support economic growth, Team Auburn is a great place to work!

IN THIS JOB, YOU WILL:

• Supervise, coordinate, and participate in the daily work of the Probation Services Division, assigning and monitoring caseloads, reviewing work for quality and timeliness, and assisting staff with complex or sensitive cases.
• Develop and implement efficient and effective divisional procedures, ensuring established goals, priorities, procedures, performance expectations, and objectives are met, in coordination with the Court Administrator; analyzes the effectiveness of the operations and activities of the division; and recommends changes.
• Maintain an active caseload and performs Probation Officer duties as necessary to balance workloads, provide coverage during absences, address staffing shortages, or manage high‑priority or complex cases.
• Oversee jail alternative programs including, but not limited to, Electronic Home Monitoring and random drug testing including contracts, expenditures, and audits.

While these are some of the duties and responsibilities of this position, please view the full job description.

WHAT WE ARE LOOKING FOR

• Bachelor's degree in Sociology, Psychology, Behavioral Science, Criminal Justice, Business Administration, or closely related field,
• Three (3) years of progressively responsible experience related to probation services, court support services, case management, criminal justice programs, social services, or a related field
• a combination of relevant education and experience which would demonstrate that the individual’s knowledge, skill, and ability to perform the duties listed above.

CERTIFICATIONS AND LICENSES

• Possess and retain a valid Washington state driver’s license without impending loss at time of appointment.
• Successfully complete the Correctional Services Academy training within six (6) months of employment as required by WAC 139-10-210
• Successfully complete Ohio Risk Assessment System End User training within six (6) months of employment.

NOTE

• This position will be required to be fingerprinted and complete the CJIS (Criminal Justice Information Services) Security Certification Test to be allowed to view sensitive information and have unescorted access while at the Police Department (per Washington State Patrol ACCESS unit).

WHY CHOOSE THE CITY OF AUBURN?

• Competitive salary
• Excellent medical, dental, and vision plans with employee premiums paid by the City
• Employer contributions to the State Retirement System pension plans
• 17 days of paid vacation per year (prorated)
• 11 paid holidays per year
• 2 paid floating holidays of your choice per year
• VEBA (tax-free health savings account)
• Optional Flexible Spending benefit plan
• Deferred Compensation plan options
• Employee Wellness Program
• Employee Assistance Program
• And more!

For more information about what benefits the City provides, please visit: https://auburn.attract.neogov.com/p/benefits

Commitment to Inclusion

Team Auburn values a wide range of perspectives and life experiences and believes our strength comes from the diversity of people and ideas. We welcome applications from all qualified individuals who will help us foster a workplace built on respect, collaboration, and service to the community.

Equal Employment Opportunity (EEO)

The City of Auburn is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or any other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.

To learn more about the Inclusive Auburn initiative, please visit: www.auburnwa.gov/InclusiveAuburn

If you have any questions, please contact Chardae Gillespie, Human Resources Coordinator, by email at [e-mail].