Probation & Parole Support Specialist: Data & Case Guidance

IdahoPTV; Boise (ID); On-site; USD 26,000 - 30,000; Full time

Job summary

The Idaho Department of Correction in Boise, ID is seeking a Probation & Parole Specialist/Technical Records Specialist 2 for a full-time, state service position. The incumbent will assist probation and parole officers in making complex decisions regarding care and supervision of individuals under supervision.

Responsibilities include supporting officers, daily contact with individuals on felony supervision, providing guidance and referrals, and maintaining accurate records using a computerized

Qualifications

• Experience monitoring record systems and correcting errors.
• Ability to interpret and apply laws, regulations, and policies.
• Experience researching information to resolve issues.
• Data entry using a computerized record system.
• Experience composing and proofreading business correspondence.

Responsibilities

• Perform diverse support functions to probation and parole officers.
• Interact daily with individuals under felony supervision.
• Provide guidance and referrals to individuals under supervision.
• Public relations with internal and external customers.
• Apply policies with independence and discretion.

Skills

Monitoring records systems experience

Interpreting laws and policies

Analytical problem solving

Data entry into computerized systems

Business correspondence proofreading

Public relations / customer service

Tools

Database software

Job description

The Idaho Department of Correction in Boise, ID is seeking a Probation & Parole Specialist/Technical Records Specialist 2 for a full-time, state service position. The incumbent will assist probation and parole officers in making complex decisions regarding care and supervision of individuals under supervision.

Responsibilities include supporting officers, daily contact with individuals on felony supervision, providing guidance and referrals, and maintaining accurate records using a computerized