IDOC - Probation & Parole Specialist - D1

IdahoPTV; Coeur d'Alene (ID); On-site; USD 27,000 - 30,000; Full time

Job summary

Idaho Department of Correction (IDOC) seeks a Probation & Parole Specialist/Technical Records Specialist 2 for District 1 in Coeur d'Alene, ID. This full-time role supports probation and parole officers by managing complex data and records with discretion and strong customer service.

Responsibilities include monitoring record systems, assisting officers, guiding supervised individuals, and ensuring compliance with laws and procedures; strong data-entry and communication skills are essential.

Qualifications

• Experience monitoring record systems to identify errors.
• Experience interpreting and applying laws, regulations, or policies and explaining decisions.
• Ability to analyze information from multiple sources to resolve issues.
• 6+ months data entry into computerized record systems.
• Experience composing and proofreading business documents.

Responsibilities

• Perform diverse support functions for probation and parole officers.
• Interact daily with individuals under felony supervision to address behavior.
• Provide guidance, referrals, and general assistance to supervisees.
• Maintain frequent contact with internal and external customers requiring good public relations.
• Operate with some independence and apply policies and procedures.

Skills

Monitoring records

Interpreting regulations

Analyzing information

Data entry

Business correspondence

Job description

19.77 - 21.80 USD per hour

Posted a week ago | Apply before September 14, 2026

Description

State of Idaho Opportunity

Applications will be accepted through 11:59 PM MST on the posting end date.

Current state employees will need to login to Luma and select theCareer Opportunities tab to apply for this position.

Summary:

Our mission is to create a model correctional system founded on the belief that people can change. We fulfill this mission by fostering a professional culture that empowers staff, promotes personal responsibility, creates opportunities for success, and strengthens communities. Idaho Department of Correction (IDOC).IDOC has a vacancy for a full-time Probation & Parole Specialist/Technical Records Specialist 2 at the Probation & Parole District 1 location in Coeur d’ Alene, ID. The incumbent is responsible for assisting probation and parole officers to make complex decisions regarding the care and supervision of individuals under the supervision of probation and parole in Idaho.

Responsibilities:

• Perform diverse support functions to probation and parole officers.
• Daily interactions with individuals on felony supervision in order to address behavior.
• Provide guidance, referrals, and general assistance to individuals under IDOC community supervision.
• Frequent contact with internal and external customers, which requires good public relation skills.
• Function with some independence and exercise discretion in applying policies and procedures.

Minimum Qualifications:Your resume needs to clearly articulate how your skills, education and experience meet qualifications below-

• Monitoring record systems to identify and correct errors. Typically gained fromat least 1 year of full-time work experience where monitoring records system, identifying problems and conducting errors was primary responsibility of the job.
• Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized. programs. Typically gained fromat least 1 year of full-time work experience that included interpreting and applying a variety of difficult rules, regulations, or policies to determine compliance or eligibility and explaining decisions to others as a primary responsibility of the job.
• Analyzing information and researching a variety of sources to identify and resolve problems or issues. Typically gained fromat least 1 year of full-time work experience performing extensive research and analysis that required in-depth program knowledge.
• Entering and retrieving data using a computerized record system. Typically gained from 6 months experience in a work setting entering and retrieving data in a database or other computer systems.
• Experience composing and proofreading business correspondence. Typically gained fromat least 1 year of full-time work experience in an that included composing and proofreading a variety of business documents on a regular basis.

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visithttps://dhr.idaho.gov/StateEmployees/Benefits.html

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or [e-mail]

Preference may be given to veterans who qualify under state and federal laws and regulations.

*Benefits may not be applicable for temporary or seasonal positions.