IDOC - Probation & Parole Specialist - D4

IdahoPTV; Boise (ID); On-site; USD 26,000 - 30,000; Full time

Job summary

The Idaho Department of Correction in Boise, ID is seeking a Probation & Parole Specialist/Technical Records Specialist 2 for a full-time, state service position. The incumbent will assist probation and parole officers in making complex decisions regarding care and supervision of individuals under supervision.

Responsibilities include supporting officers, daily contact with individuals on felony supervision, providing guidance and referrals, and maintaining accurate records using a computerized

Qualifications

• Experience monitoring record systems and correcting errors.
• Ability to interpret and apply laws, regulations, and policies.
• Experience researching information to resolve issues.
• Data entry using a computerized record system.
• Experience composing and proofreading business correspondence.

Responsibilities

• Perform diverse support functions to probation and parole officers.
• Interact daily with individuals under felony supervision.
• Provide guidance and referrals to individuals under supervision.
• Public relations with internal and external customers.
• Apply policies with independence and discretion.

Skills

Monitoring records systems experience

Interpreting laws and policies

Analytical problem solving

Data entry into computerized systems

Business correspondence proofreading

Public relations / customer service

Tools

Database software

Job description

USA:ID:Boise | Corrections | Full Time

19.77 - 21.80 USD per hour

Description

State of Idaho Opportunity

Summary:

The Mission of the Idaho Department of Correction is to create a model correctional system that provides equitable access to programming and opportunities that reflect a community experience, foster connections, and restore victims of crime. IDOC has a vacancy for a full-time Probation & Parole Specialist/Technical Records Specialist 2 at the Probation & Parole District 4 location in Boise, ID. The incumbent is responsible for assisting probation and parole officers to make complex decisions regarding the care and supervision of individuals under the supervision of probation and parole in Idaho.

Responsibilities:

• Perform diverse support functions to probation and parole officers.
• Daily interactions with individuals on felony supervision in order to address behavior.
• Provide guidance, referrals, and general assistance to individuals under IDOC community supervision.
• Frequent contact with internal and external customers, which requires good public relation skills.
• Function with some independence and exercise discretion in applying policies and procedures.

Minimum Qualifications:

Your resume needs to clearly articulate how your skills, education and experience meet qualifications below-

• Monitoring record systems to identify and correct errors. Typically gained fromat least 1 year of full-time work experience where monitoring records system, identifying problems and conducting errors was primary responsibility of the job.
• Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized. programs. Typically gained fromat least 1 year of full-time work experience that included interpreting and applying a variety of difficult rules, regulations, or policies to determine compliance or eligibility and explaining decisions to others as a primary responsibility of the job.
• Analyzing information and researching a variety of sources to identify and resolve problems or issues. Typically gained fromat least 1 year of full-time work experience performing extensive research and analysis that required in-depth program knowledge.
• Entering and retrieving data using a computerized record system. Typically gained from 6 months experience in a work setting entering and retrieving data in a database or other computer systems.
• Experience composing and proofreading business correspondence. Typically gained fromat least 1 year of full-time work experience in an that included composing and proofreading a variety of business documents on a regular basis.

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visithttps://dhr.idaho.gov/StateEmployees/Benefits.html

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or [e-mail]

Preference may be given to veterans who qualify under state and federal laws and regulations.

*Benefits may not be applicable for temporary or seasonal positions.