Probation Learning Manager

Ministry of Justice; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

The Ministry of Justice is seeking an experienced L&D leader to oversee delivery of Probation qualifications across an NPS region. Although based within the NPS, you will be a core member of the wider HMPPS L&D team and report to a Regional Learning Lead.

You will manage day-to-day delivery of probation qualifications at regional level and contribute to design and delivery of associated L&D programmes, mentoring staff, and supporting continuous improvement across NPS/HMPPS L&D.

Qualifications

• Leadership and line management experience within L&D or equivalent.
• Ability to engage internal and external stakeholders to deliver national and regional priorities.
• Experience in HR policies, procedures and staff development.
• Coaching/mentoring of staff to support professional development.

Responsibilities

• Deliver probation qualifications and L&D activities at regional level.
• Manage a dispersed team of Practice Tutor Assessors (PTAs).
• Develop initiatives to meet business needs and align with regional/national priorities.
• Monitor learner progression and advise line managers and PTAs.

Skills

Leadership

Line management

Stakeholder engagement

HR policies

Mentoring

Job description

The post holder will be responsible for the delivery of all Learning and Development (L&D) activities, including Probation Qualifications, along with aiding an NPS region in meeting business needs. Although based within the NPS the post holder is a member of the wider HMPPS L&D team and reports to a Regional Learning Lead. The post holder manages the day to day delivery of Probation qualifications at NPS Regional level and provides significant inputs in providing the associated L&D for the NPS. This includes being solution focused in developing initiatives to meet business need and engaging the division in the L&D activities available. The role is a L&D management function and the post holder will be required to apply their professional skills and specialist knowledge to contribute to the effective delivery of probation qualifications and associated L&D programmes. The post holder will be required to contribute their knowledge and skills in local and national projects to support continuous improvement of NPS/HMPPS L&D design and delivery. The post holder will have line management responsibilities for a geographically dispersed team of Practice Tutor Assessors (PTAs). The post holder will also be required to mentor and coach other staff in order to support the professional development across NPS, and on occasion, HMPPS., Management and deployment of NPS L&D activities to meet the needs of the region. Ability to deploy resources efficiently and effectively to meet business aims/objectives and national targets in conjunction with the Regional Learning Lead. Contribute to the development of strategic national learning priorities in conjunction with HMPPS L&D, supporting or aligning the breakdown of these priorities into areas of focus for the region and delivering high quality probation qualifications and associated professional skills training across an NPS region. Manage a geographically spread team of PTAs to meet the needs of the region. The post holder will be expected to travel within the NPS regions and to national events on a regular basis. This will require occasional overnight stays.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Implement probation qualifications and other L&D activities, exercising autonomy over deployment of resources and decision making to meet priorities and Divisional need.
• Work with Learning Services to develop national probation qualifications policy and the delivery model
• Engage and influence internal and external stakeholders to effectively implement national and divisional L&D priorities and to address emerging issues.
• Monitor learner progression issues and advise, guide and direct line managers and PTAs.
• Provide line management and development of a team of PTAs and undertake all Human Resources (HR) related policies and practices including overseeing local recruitment, Attendance Management, Performance Management, Staff Appraisals.
• Undertake investigations for disciplinary, grievance and other hearings.
• Lead on HMPPS/NPS Communications on a range of L&D products including promotion of NPS qualifications and L&D.
• Represent the NPS at national partnerships and development meetings
• Work in partnership with the L&D Improvement team and the L&D Product Owners to support specific projects/portfolios within Learning Services and the Design Faculty
• The post holder is responsible for maintaining an effective working relationship with middle managers, HEIs, CRCs, wider L&D colleagues and other stakeholders.
• The role will include deputising at a national and regional level for the Regional Learning Lead