Probation Administrative & Case Support Specialist

Jobtailor; Phoenix (AZ); On-site; USD 40,000 - 50,000; Full time

Job summary

Jobtailor is seeking an Administrative Support specialist to assist Adult Probation offices in Phoenix. The role includes handling case-related documents, responding to inquiries, and assisting with case workflows using ICIS and Microsoft Office.

The ideal candidate will have a high school diploma or GED, at least two years of clerical experience, and be willing to travel to other area offices. Bilingual skills are a plus, with preference for those experienced in legal environments.

Qualifications

• High school diploma or GED required.
• Two years of general clerical experience; post-secondary education may substitute on a year-for-year basis.
• Valid Arizona driver’s license at time of hire.
• Knowledge of ICIS and Microsoft Office preferred.
• Bilingual Spanish/English preferred.
• Experience in a legal/court environment preferred.

Responsibilities

• Provide administrative support to Adult Probation offices.
• Distribute documents to appropriate sources.
• Respond to inquiries regarding court cases and public/Judicial Branch staff.
• Perform case management duties and review status reports.
• Operate office equipment and maintain records and file storage system.
• Travel to meetings and trainings; may cover other area offices.

Skills

Administrative Support

Case Management

Bilingual Spanish/English

Customer Service

Adaptability

Education

High School Diploma or GED

Tools

ICIS

Microsoft Office Proficiency

Office 365

Word

Excel

Outlook

OneDrive

SharePoint

Job description

Jobtailor is seeking an Administrative Support specialist to assist Adult Probation offices in Phoenix. The role includes handling case-related documents, responding to inquiries, and assisting with case workflows using ICIS and Microsoft Office.

The ideal candidate will have a high school diploma or GED, at least two years of clerical experience, and be willing to travel to other area offices. Bilingual skills are a plus, with preference for those experienced in legal environments.