Proactive Trust & Safety Threat Investigations Analyst

Snap; Los Angeles (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Snap Inc. is seeking a Threat Investigations Analyst to join our Proactive Trust & Safety team in Los Angeles.

You will investigate Terms of Service and Community Guidelines violations, analyze data, and help build automated detection and enforcement rules in collaboration with Product and Engineering. You'll leverage SQL for investigations, create dashboards, and apply Python or LLM-based approaches to scale detection, measure safety impact, and train cross-functional teams on detection

Qualifications

• BA/BS or equivalent experience in abuse detection or investigations.
• 4+ years in abuse detection, enforcement, investigations.
• 2+ years SQL in investigations, querying large datasets.
• 2+ years data analysis and visualization.
• Experience in content moderation environments.

Responsibilities

• Leverage data analysis tools and query databases to conduct Terms of Service and Community Guidelines investigations, gather and analyze data and trends to draw out key insights, and document them in a way that is digestible for diverse cross-functional teams.
• Identify emerging abuse trends and vectors, and develop mitigation proposals, including automated enforcement as well as policy, process, and product improvements
• Build automated detection and enforcement rules, and maintain the rules to ensure accuracy and compliance
• Adopt and apply LLM-based approaches to scale work and expand detection capabilities
• Measure progress and monitor trends through metrics that reflect mitigations' effectiveness and safety impact
• Work with scaled review teams as necessary to ensure seamless support for scaled safety, including training and ongoing calibration
• Provide training and guidance to other T&S and cross-functional team members on detection and prevention techniques
• Enhance and streamline the team's work through the identification of opportunities to improve internal investigation and detection tools

Skills

Data analysis

SQL

Dashboard visualization

Communication skills

Problem solving

Independent work

Ambiguity navigation

Education

BA/BS degree or equivalent

Tools

Looker/Tableau

Python

LLM tooling

Job description

Snap Inc. is seeking a Threat Investigations Analyst to join our Proactive Trust & Safety team in Los Angeles.

You will investigate Terms of Service and Community Guidelines violations, analyze data, and help build automated detection and enforcement rules in collaboration with Product and Engineering. You'll leverage SQL for investigations, create dashboards, and apply Python or LLM-based approaches to scale detection, measure safety impact, and train cross-functional teams on detection