Proactive IT Support Specialist for Smooth Tech Operations

MedCura Health, Inc.; Stone Mountain (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

MedCura Health, Inc. is seeking an IT Support Specialist to maintain hardware, software, and network systems across the organization. The role focuses on ensuring smooth technology operations and proactive issue resolution.

The ideal candidate will be proactive, detail-oriented, and capable of supporting staff with daily tasks while upholding data security and compliance standards. This is an on-site position in Stone Mountain, GA.

Qualifications

• IT support experience within a professional setting.
• Strong hardware, software and network troubleshooting abilities.
• Familiarity with data security practices and data management basics.
• Excellent problem-solving and communication skills.
• Ability to work independently and in a team.
• Strong organizational skills to manage multiple tasks.

Responsibilities

• Provide technical assistance on hardware, software, and network issues to staff.
• Monitor system functionality and resolve problems proactively.
• Maintain data handling practices to ensure security and accuracy.
• Support routine technology operations, including updates, backups, and maintenance.
• Evaluate equipment needs and propose upgrades or new solutions.
• Coordinate daily IT activities, including troubleshooting, user account management, and inventory tracking.
• Collaborate with IT and other departments to implement effective technology solutions.

Skills

IT support experience

Hardware troubleshooting

Network troubleshooting

Data security

Problem solving

Communication

Team collaboration

Organizational skills

Certifications

Education

Bachelor’s degree in IT/CS or related field

Tools

CompTIA A+

Microsoft Certified IT Professional

Job description

MedCura Health, Inc. is seeking an IT Support Specialist to maintain hardware, software, and network systems across the organization. The role focuses on ensuring smooth technology operations and proactive issue resolution.

The ideal candidate will be proactive, detail-oriented, and capable of supporting staff with daily tasks while upholding data security and compliance standards. This is an on-site position in Stone Mountain, GA.