Proactive Administrative & Projects Coordinator

Snowbird Agility; Cambridge (MD); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

OnlyPlants, by Snowbird, is seeking an administrative coordinator to support projects, operations, and day-to-day business activities. This role helps keep initiatives organized, ensures tasks and decisions are tracked through completion, coordinates meetings and communications, maintains documentation, and supports customer inquiries.

The ideal candidate is resourceful, communicates effectively, and takes initiative to ensure important details do not fall through the cracks.

Formación

• High school diploma or equivalent; associate degree or relevant administrative training preferred.
• 2–4 years of experience in administrative coordination, office administration, project support, or a similar role.
• Strong organizational skills and the ability to manage multiple assignments and competing priorities.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and SharePoint.
• Experience coordinating meetings, maintaining calendars, preparing meeting minutes, and tracking action items.
• Strong customer service skills and a professional, solutions-oriented approach.

Responsabilidades

• Project & Administrative Coordination: Develop and maintain a system to track outstanding tasks, pending decisions, unresolved issues, and project dependencies.
• Coordinate and schedule team meetings, including calendar invitations and logistics, and prepare agendas.
• Day-to-Day Business Support: Enter and maintain information in the CRM; coordinate purchasing and ordering of supplies.
• Tier 1 Technical & Customer Support: Monitor and resolve routine customer issues; escalate complex tickets.
• User Support & Feedback Coordination: Collect and organize feedback from alpha/beta testers and communicate findings.

Conocimientos

Strong organizational skills

Excellent written and verbal comms

Ability to manage multiple priorities

Customer service skills

Microsoft Office proficiency

Educación

High school diploma or equivalent

Associate degree preferred

Herramientas

SharePoint

CRM systems

Microsoft Teams

Descripción del empleo

OnlyPlants, by Snowbird, is seeking an administrative coordinator to support projects, operations, and day-to-day business activities. This role helps keep initiatives organized, ensures tasks and decisions are tracked through completion, coordinates meetings and communications, maintains documentation, and supports customer inquiries.

The ideal candidate is resourceful, communicates effectively, and takes initiative to ensure important details do not fall through the cracks.