Pro Shop Specialist: Tennis Gear & Guest Experience

Banner House at T Bar M; Dallas (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Banner House at T Bar M is seeking a Pro Shop Sales Associate to deliver an exceptional shopping experience for members and guests. You will assist customers with product selection, process transactions, maintain inventory, and ensure the shop remains clean and inviting.

The role requires strong customer service skills, knowledge of tennis and fitness equipment, and a passion for retail and hospitality. Evenings, weekends, and holidays are required to support events and tournaments.

Qualifications

• 1+ years retail sales experience, preferably luxury/private club.
• Knowledge of tennis and fitness equipment and apparel.
• Excellent customer service and communication skills.
• Strong organizational skills with attention to detail.
• Experience using POS systems and inventory tracking.
• Willing to work evenings, weekends, and holidays.

Responsibilities

• Greet members and guests, offer product recommendations.
• Process transactions accurately using the POS system.
• Maintain organized inventory and stock levels.
• Keep the shop clean and inviting.
• Assist in promotions and events for tournaments.
• Collaborate with staff to meet sales goals.
• Handle returns and exchanges professionally.
• Support manager in daily shop operations.

Skills

Retail sales

Customer service

Inventory management

Product knowledge

Multi-tasking

Communication

Tools

POS systems

Job description

Banner House at T Bar M is seeking a Pro Shop Sales Associate to deliver an exceptional shopping experience for members and guests. You will assist customers with product selection, process transactions, maintain inventory, and ensure the shop remains clean and inviting.

The role requires strong customer service skills, knowledge of tennis and fitness equipment, and a passion for retail and hospitality. Evenings, weekends, and holidays are required to support events and tournaments.