Pro Shop & Guest Experience Specialist

The Sports Facilities Advisory & Management; Hoover (AL); On-site; USD 17,000 - 21,000; Part time

Job summary

HOOV SFM, LLC is seeking a part-time Pro Shop Attendant/Retail Team Member at the Hoover Met Complex in Hoover, AL. You will greet members and guests, manage daily front-desk tasks, and support the tennis coordination team.

The role requires excellent guest service, strong communication, and the ability to work evenings, weekends or holidays. You will handle POS duties, assist with scheduling, keep displays neat, and contribute to a friendly, fast-paced club environment.

Qualifications

• Excellent guest service skills.
• Strong verbal and written communication.
• Ability to work with a wide variety of ages.

Responsibilities

• Greet and welcome members and guests.
• Use point-of-sale software and manage inquiries.
• Open and close duties.
• Answer phone, take reservations, and direct calls.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Flexibility

Job description

HOOV SFM, LLC is seeking a part-time Pro Shop Attendant/Retail Team Member at the Hoover Met Complex in Hoover, AL. You will greet members and guests, manage daily front-desk tasks, and support the tennis coordination team.

The role requires excellent guest service, strong communication, and the ability to work evenings, weekends or holidays. You will handle POS duties, assist with scheduling, keep displays neat, and contribute to a friendly, fast-paced club environment.