Pro Shop Guest Experience Associate

Troon; Cincinnati (OH); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Job summary

Neumann Golf Course in Cincinnati is seeking a part-time Proshop Attendant to support guest services, handle reservations, and manage the shop floor with a friendly, professional demeanor.

The role requires evening availability and facilitates a smooth check-in and checkout process while maintaining cart and inventory areas. Experience preferred but training provided; healthcare benefits and retirement plans are available for eligible staff.

Qualifications

• Must have strong communication and interpersonal skills.
• Must be coachable and have basic computer skills.
• Must be dependable and have a strong work ethic.
• Knowledge of the game of golf preferred.

Responsibilities

• Performs clerk/cashier-like duties and processes customer reservations for guests.
• Provides customer service to arriving guests to help expedite check-in.
• Arranges and displays golf shop inventory as directed and collects green and cart fees in the POS system.
• Maintains a clean, safe workplace and reconciles cash at close.
• Ensures property and amenities are secured daily.
• Assists with setup of equipment and golf carts and related duties by the General Manager.
• Welcomes and greets guests, explains course rules, and manages tee times as needed.
• Keeps track of golf cart status and maintains orderliness of storage and practice facilities.

Skills

Communication

Interpersonal skills

Coachability

Dependability

Golf knowledge

Tools

POS system

Job description

Neumann Golf Course in Cincinnati is seeking a part-time Proshop Attendant to support guest services, handle reservations, and manage the shop floor with a friendly, professional demeanor.

The role requires evening availability and facilitates a smooth check-in and checkout process while maintaining cart and inventory areas. Experience preferred but training provided; healthcare benefits and retirement plans are available for eligible staff.