Pro Shop Attendant (Seasonal)

lisleparkdistrict; Lisle (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Lisle Park District is seeking a seasonal Golf Shop Clerk to be the first point of contact with customers, handling cash and credit card payments and assisting in merchandise sales.

The role supports golf operations, manages the tee sheet, and collaborates with staff. Requirements include 18+, Basset Certification, a valid license, and proficient MS Excel/Word skills. Experience in customer service is preferred.

Qualifications

• Must be at least 18 years of age.
• Must have Basset Certification.
• Valid driver’s license required.
• Basic knowledge of golf and prior customer service experience preferred.
• Basic knowledge of Microsoft Excel and Word is required.
• Demonstrate excellent communication skills (i.e., professional ability to promptly and enthusiastically attend to customer needs).
• Friendly, responsible and outgoing personality
• Ability to work independently in day-to-day operations with general direction from supervisor.
• Ability to address complaints and resolve concerns in a professional manner
• Must pass a criminal background check
• Ability to lift, carry, and/or move objects weighing ≤ 30 lbs. on a daily.Lifting assistance is required when lifting > 30 lbs.

Responsibilities

• Accurately handle cash and credit cards payments.
• Assist in presentation and sale of merchandise.
• Helps manage the tee sheet and works closely with starters/rangers.
• Maintain cleanliness of the golf shop and behind the desk.
• Demonstrate and support park district customer service standards.
• Follow district and departmental safety, personnel, and administrative policies, procedures and ordinances.
• Assist other outside staff with special duties assigned by the manager on duty.
• Must be willing to work in a fast-paced environment.

Skills

Communication skills

Customer service experience

Friendly / outgoing personality

Independent work

Complaint resolution

Criminal background check

Education

Basset Certification

Tools

Microsoft Excel

Microsoft Word

Job description

JOB SUMMARY

This position is the first line of contact with the customer and therefore requires good interpersonal and phone communication skills. The position is the responsible for cash receipts and credit card payments daily. The position works closely with Pro Shop/Golf Operations Manager on various day-to-day duties.

RESPONSIBILTIES

• Accurately handle cash and credit cards payments.
• Assist in presentation and sale of merchandise.
• Helps manage the tee sheet and works closely with starters/rangers.
• Maintain cleanliness of the golf shop and behind the desk.
• Demonstrate and support park district customer service standards.
• Follow district and departmental safety, personnel, and administrative policies, procedures and ordinances.
• Assist other outside staff with special duties assigned by the manager on duty.
• Must be willing to work in a fast-paced environment.

REQUIREMENTS

• Must be at least 18 years of age
• Must have Basset Certification
• Valid driver’s license required
• Basic knowledge of golf and prior customer service experience preferred
• Basic knowledge of Microsoft Excel and Word is required.
• Demonstrate excellent communication skills (i.e., professional ability to promptly and enthusiastically attend to customer needs).
• Friendly, responsible and outgoing personality
• Ability to work independently in day-to-day operations with general direction from supervisor.
• Ability to address complaints and resolve concerns in a professional manner
• Must pass a criminal background check
• Ability to lift, carry, and/or move objects weighing ≤ 30 lbs. on a daily.Lifting assistance is required when lifting > 30 lbs.

SCHEDULING

This is a seasonal position from spring to November (weather dependent). You can expect to work about 10-25 hours per week. Scheduling will include various shifts Monday through Sunday.