Golf Shop Sales Associate

Naperville Park District; Town of Plainfield (NY); On-site; USD 31,000 - 39,000; Full time

Job summary

Naperville Park District is seeking a Golf Shop Sales Associate to assist patrons, take tee-time reservations, and support merchandise sales at the clubhouse. The role emphasizes outstanding customer service and professional interaction with park guests.

The position requires basic computer skills and the ability to learn new software, with on-site duties and possible flexible scheduling during busy periods. Applicants should be at least 16 years old and ready for a team environment.

Qualifications

• Must have strong customer service and communication skills.
• Ability to address complaints and resolve concerns.
• Comfort with basic computer software and learning new systems.
• Must be at least 16 years old.

Responsibilities

• Assist customers by phone and in person, delivering exceptional service.
• Process reservations and collect appropriate fees.
• Maintain clubhouse cleanliness and merchandise presentation.
• Assist with merchandise sales and related duties as assigned.
• Support staff and uphold district customer service standards.

Skills

Customer service

Communication

Professionalism

Computer literacy

Tools

Basic computer software

Job description

Overview

Under the general supervision of the Head Golf Professional, the Golf Shop Sales Associate is responsible for collecting appropriate fees, taking reservations, and assisting in merchandise sales.

Essential Duties and Responsibilities:

1. Assist customers on the phone and in person, with processes and questions providing an exceptional customer service experience and promoting Park District services and facilities.
2. Monitor safety of golf patrons.
3. Collect appropriate fees.
4. Reserve tee times.
5. Assist in general maintenance and cleanliness of clubhouse.
6. Assist in presentation and sale of merchandise.
7. Assist related staff with special duties assigned by Head Golf Professional.
8. Demonstrate and support District customer service standards.

Other Duties and Responsibilities:

• Assist related staff as needed.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Working knowledge of the operations of golf courses and facilities.
• Ability to display professionalism with patrons.
• Possess excellent customer service and communication skills
• Ability to address complaints and resolve concerns.
• Working knowledge of basic computer software. Ability to learn new software.

Special Considerations:

• Must be at least 16 years old.
• Subject to both office and outside environmental conditions.
• Subject to modified/flexible work schedules during high volume work periods.
• Ability to lift, carry, and/or move objects weighing ≤ 30 lbs on a daily basis. Lifting assistance is required when lifting > 30 lbs.
• Regular onsite attendance is an essential function of this position.

Benefits

https://npd.sharefile.com/public/share/web-s751fcade1b1746168ccfaafaf8bf98bd

Hiring Rate: $15.00/hr