Pro Shop Attendant (Seasonal)

Lisle Park District; Lisle (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Lisle Park District is seeking a seasonal golf shop associate to be the first point of contact for customers. You will handle cash and card payments, assist in merchandise presentation, and help manage the tee sheet in a fast-paced golf operation.

Ideal candidates have a basic knowledge of golf, strong customer service skills, and are able to work 10–25 hours weekly from spring to November. A valid driver’s license and a Basset Certification are required.

Qualifications

• Must be at least 18 years of age.
• Must have Basset Certification.
• Valid driver’s license required.
• Basic knowledge of golf and prior customer service experience preferred.
• Basic knowledge of Microsoft Excel and Word is required.
• Demonstrate excellent communication skills (i.e., professional ability to promptly and enthusiastically attend to customer needs).
• Friendly, responsible and outgoing personality
• Ability to work independently in day-to-day operations with general direction from supervisor.
• Ability to address complaints and resolve concerns in a professional manner
• Must pass a criminal background check
• Ability to lift, carry, and/or move objects weighing ≤ 30 lbs. on a daily basis.

Responsibilities

• Accurately handle cash and credit cards payments.
• Assist in presentation and sale of merchandise.
• Helps manage the tee sheet and works closely with starters/rangers.
• Maintain cleanliness of the golf shop and behind the desk.
• Demonstrate and support park district customer service standards.
• Follow district and departmental safety, personnel, and administrative policies, procedures and ordinances.
• Assist other outside staff with special duties assigned by the manager on duty.
• Must be willing to work in a fast-paced environment.

Skills

Cash handling

Customer service

Communication skills

Teamwork

Friendly personality

Education

Driver's license

Basset Certification

Tools

Microsoft Excel

Microsoft Word

Credit card processing basics

Job description

JOB SUMMARY: This position is the first line of contact with the customer and therefore requires good interpersonal and phone communication skills. The position is responsible for cash receipts and credit card payments daily. The position works closely with Pro Shop/Golf Operations Manager on various day-to-day duties.

RESPONSIBILTIES:

• Accurately handle cash and credit cards payments.
• Assist in presentation and sale of merchandise.
• Helps manage the tee sheet and works closely with starters/rangers.
• Maintain cleanliness of the golf shop and behind the desk.
• Demonstrate and support park district customer service standards.
• Follow district and departmental safety, personnel, and administrative policies, procedures and ordinances.
• Assist other outside staff with special duties assigned by the manager on duty.
• Must be willing to work in a fast-paced environment.

REQUIREMENTS:

• Must be at least 18 years of age
• Must have Basset Certification
• Valid driver’s license required
• Basic knowledge of golf and prior customer service experience preferred
• Basic knowledge of Microsoft Excel and Word is required.
• Demonstrate excellent communication skills (i.e., professional ability to promptly and enthusiastically attend to customer needs).
• Friendly, responsible and outgoing personality
• Ability to work independently in day-to-day operations with general direction from supervisor.
• Ability to address complaints and resolve concerns in a professional manner
• Must pass a criminal background check
• Ability to lift, carry, and/or move objects weighing ≤ 30 lbs. on a daily.Lifting assistance is required when lifting > 30 lbs.

SCHEDULING:

This is a seasonal position from spring to November (weather dependent). You can expect to work about 10-25 hours per week. Scheduling will include various shifts Monday through Sunday.