Pro Shop Attendant

Troon; Gatlinburg (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a premier golf course for a Golf Shop Attendant. This role is perfect for individuals who thrive in a hospitality environment and are passionate about providing exceptional service. You will be responsible for managing customer interactions, processing reservations, and ensuring a welcoming atmosphere for guests. If you have strong communication skills, a dependable work ethic, and a love for golf, this position offers a chance to be part of a dynamic team in a beautiful setting. Join us in creating memorable experiences for our guests while enjoying the vibrant atmosphere of the golf course.

Qualifications

• Strong communication and interpersonal skills are essential.
• Dependability and a strong work ethic are crucial.

Responsibilities

• Process customer reservations and provide excellent customer service.
• Maintain cleanliness and security of the golf shop and its inventory.
• Assist with the organization of golf carts and equipment.

Skills

Communication Skills

Interpersonal Skills

Basic Computer Skills

Dependability

Work Ethic

Knowledge about Golf

Tools

POS System

Job description

Bent Creek Golf Course is excited to announce the exceptional career opportunity of Golf Shop Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Qualifications, Experience and Skill Requirements:

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred

General Description of Duties and Responsibilities

When acting as an "Inside" staff member:

• Perform clerk/cashier like duties
• Responsible for processing customer reservations for guests of the golf course
• Provides customer service to arriving guests to help expedite check-in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
• Assists in maintaining a clean, safe workplace
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
• Ensure property and its amenities are secured daily
• Assist with set-up of equipment and golf carts

Perform related duties as assigned by General Manager.

When acting as an “Outside” staff member:

• Perform Starter/Ranger like duties
• Responsible for welcoming and greeting of guests and players in a friendly manner
• Explaining rules and course etiquette to all groups if needed
• Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility
• Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts outing
• Facilitate orderly and timely pace of play of groups to prevent delay
• Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary
• Ensure that each group has four players if possible
• Responsible for the picking up and cleaning practice balls when scheduled
• Ensure property and its amenities are secured daily
• Perform related duties as assigned by General Manager.