Pro Shop Attendant

Hay Creek Hotels; Gatlinburg (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a premier golf course for a Golf Shop Attendant. This role is perfect for individuals who thrive in a hospitality environment and are dedicated to providing superior service. Responsibilities include processing reservations, assisting guests, and maintaining the golf shop's inventory. Ideal candidates will possess strong communication and interpersonal skills, along with a dependable work ethic. Join a vibrant team where your contributions will enhance the experience of every guest and help uphold the high standards of this exceptional venue. If you love golf and enjoy working with people, this is the perfect role for you!

Qualifications

• Strong communication and interpersonal skills are essential for success.
• Dependability and a strong work ethic are crucial for this role.

Responsibilities

• Process customer reservations and provide excellent customer service.
• Maintain cleanliness and organization of the golf shop and carts.

Skills

Communication Skills

Interpersonal Skills

Dependability

Work Ethic

Basic Computer Skills

Knowledge about Golf

Tools

POS System

Job description

Bent Creek Golf Course is excited to announce the exceptional career opportunity of Golf Shop Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Qualifications, Experience and Skill Requirements:

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred

General Description of Duties and Responsibilities

When acting as an "Inside" staff member:

• Perform clerk/cashier like duties
• Responsible for processing customer reservations for guests of the golf course
• Provides customer service to arriving guests to help expedite check-in process
• Arranges and displays golf shop inventory as necessary and directed
• Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained
• Assists in maintaining a clean, safe workplace
• Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day
• Ensure property and its amenities are secured daily
• Assist with set-up of equipment and golf carts

Perform related duties as assigned by General Manager.

When acting as an “Outside” staff member:

• Perform Starter/Ranger like duties
• Responsible for welcoming and greeting of guests and players in a friendly manner
• Explaining rules and course etiquette to all groups if needed
• Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility
• Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts outing
• Facilitate orderly and timely pace of play of groups to prevent delay
• Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary
• Ensure that each group has four players if possible
• Responsible for the picking up and cleaning practice balls when scheduled
• Ensure property and its amenities are secured daily
• Perform related duties as assigned by General Manager.