Pro Sales & Solutions Specialist

Lowe's; South Point (OH); Presencial; USD 40.000 - 50.000; Jornada completa

Descripción de la vacante

Lowe's in Ohio is seeking a Pro Sales Associate to engage Pro customers, learn project scope, and provide tailored solutions. You will create quotes, blueprints, material lists, orders, and deliveries aligned to Pro projects.

You will promote Pro Credit and Lowe's Loyalty Programs, grow Pro accounts, coordinate fulfillment with store teams, and maintain a safe Pro Desk area while delivering a seamless customer experience.

Formación

• High school diploma or GED or equivalent years of experience in lieu of education requirement.
• External experience in customer-facing sales or 6 months of Lowe's retail experience.
• 1 year of sales experience with the ability to identify and sell products based on customer needs.
• 1 year of experience providing customer service, including identifying and resolving customer issues and helping customers locate products.

Responsabilidades

• Achieve individual sales goals by proactively engaging Pro customers to identify current and future project opportunities, building relationships, and driving sales growth.
• Develop a deep understanding of Pro customers' businesses and project needs by learning project scope, timelines, dependencies, and material requirements to provide relevant solutions.
• Create and manage quotes, blueprints, material lists, orders, and deliveries aligned to the Pro customer’s project.
• Promote Pro Credit and Lowe's Loyalty Programs to generate new Pro accounts, leading to increased Pro average tickets and transactions.
• Coordinate fulfillment, delivery, and follow-up activities to ensure projects are completed accurately and on time.
• Prospect for new Pro customers and build relationships by walking the sales floor and reviewing Top Accounts.
• Utilize extended inventory capabilities to win sales when products/quantities are not available in-store or within Lowe's distribution network.
• Partner with salesfloor, fulfillment, and outside sales teams to deliver a seamless customer experience.
• Maintain a safe, clean, and organized Pro Desk area while supporting overall store operations.
• Leverage Lowe’s U and all training platforms to continue learning key updates and improve selling skills.

Conocimientos

Sales experience

Customer service

Licensure eligibility

Bi-lingual

Educación

High school diploma or GED

Associate degree

Herramientas

Microsoft Office (Excel, Teams)

Descripción del empleo

Lowe's in Ohio is seeking a Pro Sales Associate to engage Pro customers, learn project scope, and provide tailored solutions. You will create quotes, blueprints, material lists, orders, and deliveries aligned to Pro projects.

You will promote Pro Credit and Lowe's Loyalty Programs, grow Pro accounts, coordinate fulfillment with store teams, and maintain a safe Pro Desk area while delivering a seamless customer experience.