Pro Sales Rep, Greenhouse

Mulhall's Nursery, Inc.; Omaha (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Plant discount

Full benefits package

Paid time off

Job summary

Mulhall's Nursery, Inc. seeks a Greenhouse Pro Sales Rep to own relationships with Pro customers, help select plants, and stage orders. You’ll work with the Greenhouse team to ensure timely fulfillment and provide excellent service to Pros throughout the buying journey.

You’ll be part of a passionate team in Omaha, with opportunities to grow in a plant-focused, community-driven environment and to contribute to an exceptional customer experience.

Qualifications

• 2+ years of customer service experience preferred.
• Proficiency in the Microsoft Office suite.
• Ability to manage multiple priorities under pressure.
• Ability to bend and lift 50 pounds and work in varying weather.

Responsibilities

• Own the Pro customer relationship and assist in selecting plants.
• Stage orders and prepare them for shipment or pickup.
• Collaborate with Merchandising + Pro Sales teams to meet Pro needs.
• Lead daily Master Pick List alignment and order readiness.
• Be a go-to training resource for the Greenhouse team.

Skills

Customer service

Pro sales

Microsoft Office

Prioritization

Team player

Job description

Diligent and thoughtful, you find comfort in the details and take pride in precision. You work thoroughly and with a sense of urgency, leaving nothing to chance – all with a passion for elevating our community’s outdoor spaces. Being of service is rewarding to you, and you’re known to be understanding, people-oriented, and persistent. With your keen sense of duty and penchant for planning, you bring a supportive and grounded presence wherever you go.

A BIT ABOUT US

We like plants, people, and beautiful spaces. John Mulhall came to Omaha in 1953 to landscape, and now, three generations later, we’re as committed as we’ve ever been to making Omaha a more beautiful place to live. Today we’re a team of a few hundred people, but our focus remains the same: working together to engage our community and share our passion for the beauty of the natural world. And we have fun doing it.

A DAY IN THE LIFE

As the Greenhouse Pro Sales Rep, you’ll report to the Greenhouse Manager. While a member of the greater Greenhouse team first, you’ll own the relationship between Mulhalls and our Pro customers. Your primary duties will include helping Pros find the perfect plants, staging their orders in advance, and being readily available as their needs arise – all in line with our vision to be the most loved plant shop in the country.

YOUR IMPACT

• Model our Customer Journey: The 15:5 Rule, Be the Guide, Keep It Seamless, Forget-Me-Nots, and Close the Deal
• Champion the Pro experience, partnering with our Merchandising + Pro Sales team to manage the needs of our Pro customers
• Lead the order staging process, assembling individual orders based on each order’s pick list
• Facilitate the Master Pick List process in alignment with the Master Pick Schedule on a daily basis
• Make yourself a go-to person and a champion of training, follow-up, and delegation of tasks – for the whole Greenhouse and your focus area

WHAT WE’RE LOOKING FOR

• A belief in and passion for our purpose – beautifying our community
• 2+ years of customer service experience preferred
• Proficiency in the Microsoft Office suite
• The ability to manage multiple, competing priorities with a consistently positive response to pressureThe ability to bend and lift 50 pounds, stand for long periods, and work in a variety of weather conditions
• A supportive team player who anticipates problems and works collaboratively to solve them

WHAT WE OFFER

• An inclusive, passionate, and fun work environment
• The opportunity to grow your career in concert with the natural world
• The opportunity to make a meaningful impact on our business and community
• An amazing discount on all the plants and plant things you love
• Competitive pay and access to a full benefits package including 401(k), 401(k) match, PTO, paid holidays, medical, vision, dental, paid family leave, company-paid short-term disability, an Employee Assistance Program for free and confidential mental health, legal, and financial services, referral bonuses, Health Savings Account (HSA) and Flex Spending Account (FSA) options, pet insurance package options, wellness partnerships, community membership partnerships, and retail discount partnerships