Pro Parts Delivery Specialist & Customer Advocate

Advance Auto Parts; Pharr (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts is hiring a Driver/Delivery associate in Texas. You will pick, stage and safely deliver parts to pro customers, pick up returns, and promote current sales and loyalty programs. You’ll also handle daily collection of credit accounts and help upsell to increase average transaction value.

Join a team that values customer service, safety and efficient stock handling. Requires a valid driver's license and high school diploma; automotive parts experience is a plus.

Qualifications

• High school diploma or equivalent.
• Automotive parts experience preferred.
• Valid driver's license with acceptable driving record.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Customer service

Sales skills

English proficiency

Inventory knowledge

Education

High school diploma

Tools

Delivery board system

Job description

Advance Auto Parts is hiring a Driver/Delivery associate in Texas. You will pick, stage and safely deliver parts to pro customers, pick up returns, and promote current sales and loyalty programs. You’ll also handle daily collection of credit accounts and help upsell to increase average transaction value.

Join a team that values customer service, safety and efficient stock handling. Requires a valid driver's license and high school diploma; automotive parts experience is a plus.