Parts Delivery Pro: Customer Service & Upsell

Advance-Auto-Parts; Deer Park (TX); On-site; USD 32,000 - 41,000; Full time

Job summary

Advance Auto Parts in Texas is hiring aDelivery Driver to pick, stage, and safely deliver parts to professional customers. You will build relationships, promote current sales and loyalty programs, and assist walks-ins with product recommendations.

Must have a valid driver's license, a clean driving record, and strong communication skills. The role includes repetitive lifting, driving, and customer service responsibilities in a retail environment.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license with clean driving record required.
• Excellent communication and customer service skills.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Assist in upselling and cross-selling products to increase transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• Engage with walk-in customers to understand needs and recommend parts or services.
• Build and maintain relationships with MainStreet and National Pro customers, sharing insights from deliveries.
• Use delivery board and inventory systems to manage stock and orders.

Skills

Safe driving

Customer service

English proficiency

Delivery logistics

Education

High school diploma or equivalent

Tools

Delivery board

Inventory systems

Job description

Advance Auto Parts in Texas is hiring aDelivery Driver to pick, stage, and safely deliver parts to professional customers. You will build relationships, promote current sales and loyalty programs, and assist walks-ins with product recommendations.

Must have a valid driver's license, a clean driving record, and strong communication skills. The role includes repetitive lifting, driving, and customer service responsibilities in a retail environment.