Pro Parts Delivery Specialist & Customer Advisor

Advance Auto Parts Inc.; Snow Hill (NC); On-site; USD 19,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a delivery driver based in Snow Hill, NC. You will pick, stage and safely deliver parts to pro customers and handle returns.

You will also drop off weekly flyers, promote loyalty programs, and help upsell products to increase transaction value. You will build relationships with MainStreet and National Pro customers and assist with inventory, cleanliness, and stock control while adhering to safety standards.

Qualifications

• Safe driving and navigation abilities required.
• Excellent communication and customer service skills.
• Ability to upsell and cross-sell to increase transaction value.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Handle returns and cores; distribute sales flyers and promote loyalty programs.
• Build and maintain relationships with MainStreet and National Pro customers.
• Assist in upselling and cross-selling to increase average transaction value.
• Maintain store cleanliness and general stocking; perform cycle counts.
• Engage with walk-in customers to understand needs and recommend parts or services.

Skills

Safe driving

Customer service

Sales aptitude

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems (Back stock)

Job description

Advance Auto Parts Inc. is seeking a delivery driver based in Snow Hill, NC. You will pick, stage and safely deliver parts to pro customers and handle returns.

You will also drop off weekly flyers, promote loyalty programs, and help upsell products to increase transaction value. You will build relationships with MainStreet and National Pro customers and assist with inventory, cleanliness, and stock control while adhering to safety standards.