Pro Parts Delivery Specialist

Advance Auto Parts; Livonia (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts in the United States is seeking a delivery driver to pick, stage and safely deliver parts to pro customers. You will pick up returns and cores, drop off sales flyers and promote loyalty programs, and collect credit accounts daily.

You will build relationships with MainStreet and National Pro customers, assist in upselling, maintain store cleanliness, stock inventory, and engage with walk-in customers to identify needs and recommend parts or services.

Qualifications

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
• Use basic math accurately: add, subtract, multiply and divide in all units of measure
• Ability to work an assortment of days, evenings and weekends as needed
• Confidence in engaging customers and promoting products

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Customer service

Communication

Sales aptitude

Inventory systems

Education

High school diploma

Tools

Delivery board system

Inventory software

Job description

Advance Auto Parts in the United States is seeking a delivery driver to pick, stage and safely deliver parts to pro customers. You will pick up returns and cores, drop off sales flyers and promote loyalty programs, and collect credit accounts daily.

You will build relationships with MainStreet and National Pro customers, assist in upselling, maintain store cleanliness, stock inventory, and engage with walk-in customers to identify needs and recommend parts or services.