Pro Parts Delivery Driver & Customer Solutions

Advance Auto Parts Inc.; Grundy (VA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts is seeking a Delivery Driver to pick, stage and safely deliver parts to pro customers, pick up returns, and promote current sales and loyalty programs. You will also collect credit accounts and support upselling to increase average transaction value.

The role emphasizes building relationships with MainStreet and National Pro customers, maintaining store cleanliness, stocking, and assisting walk-in customers with parts recommendations.

Qualifications

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services

Skills

Safe driving

Customer service

Communication

Sales aptitude

Needs identification

Education

High school diploma

Tools

Delivery board system

Job description

Advance Auto Parts is seeking a Delivery Driver to pick, stage and safely deliver parts to pro customers, pick up returns, and promote current sales and loyalty programs. You will also collect credit accounts and support upselling to increase average transaction value.

The role emphasizes building relationships with MainStreet and National Pro customers, maintaining store cleanliness, stocking, and assisting walk-in customers with parts recommendations.