Pro Parts Delivery Driver – Customer Focus & Upsell

Advance Auto Parts; Baton Rouge (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. in Baton Rouge, LA is seeking a Delivery Driver to pick, stage, and safely deliver parts to pro customers. You will build relationships with key customers, assist in upselling, and maintain store cleanliness while stocking parts and managing daily credit account activities.

The role emphasizes safe driving, effective communication, and inventory knowledge, with opportunities to engage walk-in customers and learn new products and sales techniques.

Qualifications

• Safe driving and navigation required.
• Excellent customer service and communication.
• Ability to read safety rules and manuals.
• Basic math for transactions.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Distribute weekly/monthly sales flyers and promote current sales/loyalty programs.
• Daily collection of credit accounts.
• Build relationships with MainStreet and National Pro customers; provide CPP insights from deliveries.
• Assist in upselling and cross-selling products to increase transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking and back stock; conduct cycle counts.
• Know product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand needs and recommend parts/services.

Skills

Safe driving

Delivery board system

Customer communication

Inventory knowledge

Sales skills

Needs assessment

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts Inc. in Baton Rouge, LA is seeking a Delivery Driver to pick, stage, and safely deliver parts to pro customers. You will build relationships with key customers, assist in upselling, and maintain store cleanliness while stocking parts and managing daily credit account activities.

The role emphasizes safe driving, effective communication, and inventory knowledge, with opportunities to engage walk-in customers and learn new products and sales techniques.