Pro Parts Delivery Driver & Customer Advocate

Advance Auto Parts Inc.; Shrewsbury (York County); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking an energetic delivery driver to serve professional customers in a fast-paced retail environment. You will safely pick and stage parts, promote current sales and loyalty programs, and collect payments while building strong customer relationships.

The role requires a valid driver's license, high school diploma, and automotive parts knowledge. You will interact with customers, upsell products, and support store operations on a daily basis.

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Delivery/navigation

Customer service

English communication

Math basics

Upsell skills

Customer engagement

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts Inc. is seeking an energetic delivery driver to serve professional customers in a fast-paced retail environment. You will safely pick and stage parts, promote current sales and loyalty programs, and collect payments while building strong customer relationships.

The role requires a valid driver's license, high school diploma, and automotive parts knowledge. You will interact with customers, upsell products, and support store operations on a daily basis.