Pro Parts Delivery & Customer Solutions Specialist

Advance Auto Parts Inc.; Mooresville (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a driver to pick and deliver parts to pro customers while promoting sales and loyalty programs. You will handle returns, manage credit accounts, and upsell products as you build relationships with key customer accounts.

The role requires inventory awareness, strong communication, and a commitment to safety and quality service. The position involves shopping area maintenance, knowledge of product updates, and engaging with customers to identify needs and provide

Qualifications

• Speak and write English clearly; Spanish a plus.
• Read safety rules and parts catalogs to support sales.
• Basic math for transactions and inventory tasks.
• Willing to work varied shifts including weekends.
• Must have a valid driver's license with clean record.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Handle returns and cores, promote current sales and loyalty programs.
• Daily collection of credit accounts and upsell opportunities.
• Engage with walk-in customers to recommend parts or services.
• Maintain store cleanliness and stock levels; assist with counts.
• Operate inventory systems and stock product knowledge.
• Build relationships with MainStreet and National Pro customers.

Skills

Safe driving

Delivery system use

Customer service

Sales aptitude

Needs-based recommendations

Inventory knowledge

Safety awareness

Education

High school diploma or equivalent

Job description

Advance Auto Parts Inc. is seeking a driver to pick and deliver parts to pro customers while promoting sales and loyalty programs. You will handle returns, manage credit accounts, and upsell products as you build relationships with key customer accounts.

The role requires inventory awareness, strong communication, and a commitment to safety and quality service. The position involves shopping area maintenance, knowledge of product updates, and engaging with customers to identify needs and provide