Pro Parts Delivery & Customer Solutions Specialist

Advance Auto Parts Inc.; Kilmarnock (VA); Presencial; USD 19.000 - 20.000; Tempo integral

Benefícios oferecidos por esta vaga

Health and wellness benefits

Resumo da vaga

Advance Auto Parts Inc. is seeking a delivery driver to pick, stage and safely deliver parts to pro customers, and to pickup returns and cores. You will also drop off weekly sales flyers and promote loyalty programs while collecting credit accounts daily.

Ideal candidates have a high school diploma or equivalent, are comfortable engaging customers, and can upsell products to increase transaction value. The role requires safe driving, basic inventory knowledge, and the ability to work flexible

Qualificações

• Safe driving and navigation ability.
• Ability to use delivery board system.
• Friendly and persuasive communication.
• Ability to locate and stock parts; safety knowledge and skills.
• Operating inventory systems (Back stock) and store equipment.
• Sales aptitude and customer service orientation.
• Ability to identify customer needs and recommend solutions.

Responsabilidades

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Conhecimentos

Speak and write English

Read and interpret documents

Basic math

Safe driving

Customer engagement

Product knowledge upsell

Stock parts

Formação

High school diploma or equivalent

Descrição da vaga

Advance Auto Parts Inc. is seeking a delivery driver to pick, stage and safely deliver parts to pro customers, and to pickup returns and cores. You will also drop off weekly sales flyers and promote loyalty programs while collecting credit accounts daily.

Ideal candidates have a high school diploma or equivalent, are comfortable engaging customers, and can upsell products to increase transaction value. The role requires safe driving, basic inventory knowledge, and the ability to work flexible