Pro Parts Delivery & Customer Solutions Driver

Advance-Auto-Parts; Sterling Heights (MI); On-site; USD 36,000 - 54,000; Full time

Job summary

Advance Auto Parts in Sterling Heights, MI is seeking a delivery driver to pick, stage and safely deliver parts to pro customers and to assist with daily store operations. The role involves building strong relationships with customers, upselling products, stocking inventory, and promoting current sales and loyalty programs.

Qualified applicants should have a high school diploma or equivalent, a valid driver's license, and be able to lift up to 50–100 pounds with assistance.

Qualifications

• Safe driving and navigation ability.
• Friendly and persuasive communication with customers.
• Ability to locate and stock parts.
• Operating inventory systems (Back stock) and store equipment.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Navigation

Customer communication

Inventory systems

Stock parts

Education

High school diploma or equivalent

Job description

Advance Auto Parts in Sterling Heights, MI is seeking a delivery driver to pick, stage and safely deliver parts to pro customers and to assist with daily store operations. The role involves building strong relationships with customers, upselling products, stocking inventory, and promoting current sales and loyalty programs.

Qualified applicants should have a high school diploma or equivalent, a valid driver's license, and be able to lift up to 50–100 pounds with assistance.