Pro Parts Delivery & Customer Solutions

Advance Auto Parts; Clinton Charter Township (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Advance Auto Parts in Michigan is seeking a Driver who will pick, stage and safely deliver parts to pro customers and perform related duties across the store operations. You will build relationships with MainStreet and National Pro customers, assist in upselling, and maintain store cleanliness and accurate stock levels.

The role requires a valid driver's license and the ability to lift up to 50-100 pounds. Flexibility for days, evenings and weekends is required, with a focus on customer service,

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license and acceptable driving record.
• Automotive parts experience preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned

Skills

Customer service

Safety awareness

English language

Sales aptitude

Math skills

Education

High school diploma or equivalent

Job description

Advance Auto Parts in Michigan is seeking a Driver who will pick, stage and safely deliver parts to pro customers and perform related duties across the store operations. You will build relationships with MainStreet and National Pro customers, assist in upselling, and maintain store cleanliness and accurate stock levels.

The role requires a valid driver's license and the ability to lift up to 50-100 pounds. Flexibility for days, evenings and weekends is required, with a focus on customer service,