Pro Parts Delivery & Customer Advocate

Advance Auto Parts; Morrisville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts in Morrisville, NC is seeking a dedicated driver to pick, stage and safely deliver parts to pro customers. You will build relationships with MainStreet and National Pro customers and assist in upselling products to increase transaction value.

Daily duties include pick-ups, loyalty promotions and credit account collections, while maintaining a clean, well-stocked store environment. The ideal candidate has a valid driver's license, basic math and communication skills, and a

Qualifications

• High school diploma or equivalent.
• Valid driver's license with acceptable driving record.
• Automotive parts experience preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned

Skills

Safe driving

Customer service

Sales ability

Communication skills

Inventory knowledge

Education

High school diploma or equivalent

Tools

Delivery board system

Job description

Advance Auto Parts in Morrisville, NC is seeking a dedicated driver to pick, stage and safely deliver parts to pro customers. You will build relationships with MainStreet and National Pro customers and assist in upselling products to increase transaction value.

Daily duties include pick-ups, loyalty promotions and credit account collections, while maintaining a clean, well-stocked store environment. The ideal candidate has a valid driver's license, basic math and communication skills, and a